Eric,
As A computer tech, you more than anyone should know answers are not possible without info. Sorry to read you felt tilted by an answer that I personal found very useful containing the limited information. He as well as everyone only ones to help not put any down. Sorry you took it that way.
I know, being a computer tech myself, that I personally sometimes have thought I did wiring one way to find a lot later that I was mistaken. The older I get the more it happens.
Enjoy the help and take life easy. If it isn't helpful, pass on it and keep going down the tracks. DON"T GET DERAILED!
Curtis