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Williams Trains Truck Issue

357D0B12-B7F9-46DA-BFE6-B232A4727B3FEF6F10D5-5A35-491E-BF3F-2A4CC43913F2I just received a set of FA-1 engines today new in the box and I have never in all of my year’s collection trains have I seen anything like this. The side frame for ALL OF THE TRUCKS ARE IN PIECES INSIDE THE BOX!!72A48B0A-02D3-4E22-A067-B7FD2BBA6882 The outer shipping carton is fine no damage as well as the Styrofoam inserts. It is like the metal is so brittle. You can literally break it with your fingers. This is the first Williams Engines  i have ever purchased and to say I am disappointed is putting it mild. Has anyone seen this problem before?

I looked on their website for replacement parts but it says sold out. Guess this must be an issue for them.

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Last edited by Mike Espy
Original Post

OGR Publishing, Inc., 1310 Eastside Centre Ct, Suite 6, Mountain Home, AR 72653
800-980-OGRR (6477)
www.ogaugerr.com

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