SJC posted:gunrunnerjohn posted:MartyE posted:The Wyndham HA! Even after calling Tuesday before York, confirming my reservation with the front desk, I show up Thursday evening and they all of the sudden had no record of my reservation. Again this is after I spoke to the front desk on Tuesday and confirmed my reservation. My advice is check in early and hope for the best.
I just entered my reservation number on the website and checked, they still think I have a reservation. Those suckers better not lose my room!
Hmmmm.....I just punched in my confirmation and it says no rerservarions to be found. They'll be getting another confirmation call from me tomorrow. At least I'm close enough to drive home (1.5 hours) if I really get stuck
I don't know if you are using the Wyndham rewards website, or going directly to a site for the Wyndham garden in York, but... I use Wyndham rewards, and was assigned a reservation "number" which includes a couple of letters. The website treats any non-numeric characters as invalid, so the reservation is not visible. I contacted both Wyndham Rewards and the Wyndham Garden directly to verify. If your reservation number contains letters, this could be the problem (one system doesn't talk to the other!).
Oh, and the website folks assured me that they are working diligently to fix the problem. (The problem has existed for at least 8 months, probably longer.)
