I read through most of this - don't know why, as I am not looking for Z-Stuff stuff - but this seems to be a "Chinese fire drill", as we used to so improperly call it. The company is not new, yet, based on replies and suggestions and related experiences, its method of doing business does not meet even reasonably minimum standards.
I do not expect Big Box "standards" (whatever they are) from a cottage industry, of course, but this situation as presented (it's a pattern, apparently) will certainly keep me from attempting a direct purchase of Z-Stuff products. Good to know.
