I just received a set of FA-1 engines today new in the box and I have never in all of my year’s collection trains have I seen anything like this. The side frame for ALL OF THE TRUCKS ARE IN PIECES INSIDE THE BOX!! The outer shipping carton is fine no damage as well as the Styrofoam inserts. It is like the metal is so brittle. You can literally break it with your fingers. This is the first Williams Engines i have ever purchased and to say I am disappointed is putting it mild. Has anyone seen this problem before?
I looked on their website for replacement parts but it says sold out. Guess this must be an issue for them.