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You may remember the trouble I’ve had with my C&O Berk. Well, I sent it back to the dealer, and got it back yesterday. They confirmed that it was faulty, found that a part had worked loose on the flywheel and put it back together. I put it on the track, and it ran!  For about 45 seconds. Then it did the exact same thing again. I called the dealer and they kept asking what kind of power source I was using. For some reason, they didn’t like that I was using a Gilbert 30B transformer. Now, all you high tech guys out there, tell me. What difference does it make on a locomotive that is supposed to be able to accept AC or DC power? My Polar Express runs just fine with the 30B, and I told them so. They’re sending me a return label. However, after I hung up, I gently shook the engine to hear anything loose. Nothing. I placed it upside down in a cradle to power it up with a small Gilbert transformer on my work bench, and lo and behold, it ran perfectly! I placed it back on the track (again using the 30B) and now it’s running great. I tried a smaller Gilbert transformer, an American Models transformer [with sound buttons, which by the way activate the bell and whistle, and even a MRC HO Power pack (DC)]. All operate the locomotive just fine. What’s wrong? Gremlins? Now, do I send it back, or keep it? I think I’ll keep it until something else goes wrong.

The second Berk is my Polar Express locomotive. It’s a good runner, in spite of the problems I’ve had with the rest of the set (cracked car shells, wrong steps, and light issues). But the locomotive runs great. The only thing amiss was the dim headlight. I could live with that. But I felt brave (or foolish enough to “void the warranty") and decided to remove the boiler front to see what was wrong with the LED. (BTW, thank you Carl for the great photos of the guts of the locomotive). The LED was not in the small hole that it’s supposed to be in. It looks like it’s held in place with a large dab of hot glue, which does NOT stick well to the inside of the boiler front. I tried re gluing it, and the stuff wouldn’t stick at all. Once it hardened, any slight movement broke it free. So I roughened up the inside paint with some sandpaper and tried it again being very careful in installing it. This time, it worked, and I now have a VERY bright headlight in my PE. Nice.

Now, the plus. This week, I also resurrected a Gilbert Northern that someone GAVE to me after it was discovered in an Illinois basement where it had been stored and knocked about for over 40 years. It’s a 332, but has a DC motor. After a thorough cleaning of the motor, replacing the brushes and re-facing the commutator, along with a de-rusting of the screws and piping, and replacing the broken coupler, it runs great! By the way, does anybody notice anything wrong with the lettering on the engineer’s side? It shows no signs of tampering, and the lettering on the fireman’s side is perfect. A “rare” factory error?

332 all done, left back332 all done, right back

Now, of these three locomotives, which one gave me the most satisfaction? Which one would please YOU more? I know that it’s like comparing apples and oranges, but there’s room for all of them in my world.

 

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  • 332 all done, left back
  • 332 all done, right back
Last edited by poniaj
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Jerry

I have had on two occasions that I can think of items returned to me from Lionel after repair. Both I think we're during the winter months.  One was a ZW-L and the other a Berk.  Both after coming back from being repaired did not function right after bringing them in from outside, after walking away aggravated I came back several hours later and everything worked as it should (until the Berk stopped smoking some time later).  I have sat on a Lionel RA number for about a month and had no issues sending the item in.  Maybe sit on the RA and run the heck outta that Berk and see what happens?

And me - I choose the Berk, but I did not grow up during the glory years of Gilbert. It is amazing though, you dug it outta the ground and cleaned if off and she runs.  I will not be able to use any of my stuff 40 years from now. 

Ben

I never sent defective items back to the dealer, but always to the Lionel Service department for warranty work.  Lionel pays shipping both ways and usually dealers make you pay to sent warranty items to them.  With Lionel you can often speak to a Tech telling them the problem and they can advise you as to a software and mechanical solutions.  Several times this has kept me from returning an engine. 

To All, Lionel received my 765 Berk  Tues. the 12th . ( returned for no smoke ) I received it back in Oh Tues the 19th with a new fan motor. VERY GOOD TURN AROUND . However, it did take quite a while to get things straightened out for the RA. I was first told I would receive a UPS pick up which I did not receive . After 10 days I called again & after some harsh words she agreed to send me a UPS pickup #. Bill, they  are telling me that I cannot talk to a tech . I have an SD 70 that has issues & was told I need a hall effect sensor. I ordered it & installed it but it did not help at all. Not happy about not being able to talk to Tech . Carl T is at a loss also as to what is wrong . Maybe I should try Mike Regan .?

 Bob Guckian Eaton oh

Roundhouse Bill posted:

I never sent defective items back to the dealer, but always to the Lionel Service department for warranty work.  Lionel pays shipping both ways and usually dealers make you pay to sent warranty items to them.  With Lionel you can often speak to a Tech telling them the problem and they can advise you as to a software and mechanical solutions.  Several times this has kept me from returning an engine. 

Hi Bill,

I contacted Lionel Service and was told they would not repair the locomotive due to a lack of parts and was told they no longer give veterans a break.  The person I spoke to thought it was a problem with the board, which they don't have in stock.  I didn't have a choice.  However, in my case it turned out to be sloppy assembly.  The speed sensor fell off (or something like that).  The dealer did the job the factory should have done.  And by the way, the wire on my PE Berk that leads to the trailing truck came off.  A simple solder job.  I wish I could retrofit the PE with the pick up system on the other Berks.  Split axle with two copper wipers.  Nice.  I'm still DONE with Lionel, though.

Ben,

Good idea on the cold affecting the locomotive.  That's why I purposely let the loco sit in a room to heat it up to room temperature for hours after its being delivered here in Michigan, where it was FAR from room temperature outside.  So I don't think it was the temperature.  It ran fine for less than a minute before fouling up again.  At least long enough for the smoke unit to put out a LOT of smoke.  Why did it run, then mess up and then run OK?  Like I said... gremlins.  And people ask why I am down on "sparky stuff".  It can't be due to the FlyerChief being new.  Lionel has been using the system called LionChief for a while now.  Same thing.

Now guys, is there any reason why a Gilbert transformer shouldn't work on the new stuff?  Even in the booklet that came with the locomotive, on page 9 section 3 states "Virtually all American Flyer or Lionel alternating current transformers are suitable".  The repair guy at the dealer insisted the 30B isn't suitable.  Can you think of any reason why?

The Gilbert Northern runs great after being resurrected.  Like you, I seriously doubt that today's items will fare as well.  When the new stuff works, they work fine.  When they don't...

Jerry - I returned my Nickle Plate Berk on Dec. 28th because the smoke unit fan quit.  I had it back on Jan. 17th repaired. When I called to get my return authorization nobody at Lionel made any mention of not being able to repair the engine.   Since people were already sending in the PE Berk and getting them fixed the person who talked with you must have been out of touch.

Bob - I had my return UPS prepaid sticker the night night of the day I called to get the RA via email.

 

I am not a expert on electricity but the difference is in the wave pattern......the other difference is in the circuit breaker.....go to lionel web page and watch the video on the wave patterns.....but after all of this 30b's work just fine with the new stuff.....place a inline fuse into the circuit with a 2 amp fuse...........just don't have any derailments

Jackie

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