I have gotten partial refunds from sellers....but we agreed outside ebay. ebay is binary ....sold or not...yes or no. I kinda feel they did you right by offering a full refund. In court that would be a common solution. One thing about ebay....when I miss winning an item....another one will be along soon.
AMCDave posted:I have gotten partial refunds from sellers....but we agreed outside ebay. ebay is binary ....sold or not...yes or no. I kinda feel they did you right by offering a full refund.
I agree. It would be pretty difficult, to put it mildly, for Ebay to determine what the proper partial refund should be in such cases.
AMCDave posted:Alfred E Neuman posted:No, eBay is not totally dangerous, as others have replied, or it would not be in business after 21 years. However, I don't list/ship internationally, perhaps more out of ignorance or laziness than reason.
What, me worry?
I can't find the reply that said it WAS dangerous.....other than OP. It IS like most things in modern life.....a blessing and a curse.
Grammar, my friend. A sentence with a comma separating the phrases, "eBay is not totally dangerous" and "as others have replied" does not have the same meaning as "eBay is not totally dangerous as others have replied".
What, me worry?
Sorry...my eye disease rarely sees punctuation...my fault!! 
I've sold quite a bit on ebay without any problems except a couple that I created by falling to take what I know is good advice to have many photos, pack well and etc. In both cases the buyer contacted me about the issue prior to going to ebay. In both cases we worked it out between ourselves, gladly gave a partial refund as it was my issue and got positive feedback in both cases. I have heard it said you find out how "good" the other person is when there's an issue--not in the majority of cases when all goes well.
What does annoy me greatly with buyers is failing to give feedback at all. Sold an engine for over $200, saw it got there by the tracking but never heard from the buyer. So even if you don't want to give feedback please email the seller to say you got it and all is well.
I just had a real problem with an Ebay purchase. Nothing was shipped. o returns to my emails, etc. I contacted Ebay, was told to wait one more week At the end of the week, Ebay returned my money. Case closed. Almost easy.
Dick
I haven't done a lot on ebay of late, however when I did from about 1997 till about 2008 I had sold and bought about 7000 auctions with over 4000 positive feedbacks (all model train stuff). Yes I did have a couple negatives as there are always the some negative people on this earth. My approach to selling was and still is, accurate description, lots of photos, very very good packaging, and work w your customers on any questions or problems. On buying, first check their feedback, review the descriptions and photos closely, and ask questions. Ive also found the Model train people seem to be much more honest than others. To this day, the customer is basically always right as they are the basis of your success. Now days w my bridge business I work w my customers from beginning to the end.
jim r
Captaincog posted:I have done fine as a buyer with most issues being resolved. Selling is different and I have been ripped off several times. The worst time was when I was selling off plug door boxcars and a buy bought them super cheap, complained and threatened me, filed a complaint, claimed he threw them away , and I had to refund his money after several further threats. Frankly selling risking that is not worth it to me.
While Jeff and I have had diffing opinions in the past, I cannot imagine Jeff as anything but an upfront guy when selling - I think he is the one who took it in the "shorts". E-bay needs to take closer looks at these situations!
In summary: That is why they call it "FLEA BAY" it says it all!
Been buying and selling on the 'bay since 1999. I never have had an issue with selling, and only a few with buying. All of the issues involved missrepensation of condition. The error is usually "new in box" and it is anything but. Advice is to be honest about condition and don't try to "bum it up a little".
What I've found on eBay is that you MUST read the listing very carefully. Some people fancy themselves as "Philadelphia lawyers". They compose their listing in a way that is factually correct, but misleading. Caveat emptor and caveat venditor.
There certainly is plenty of positive and negative comments.
As I've written above, my EBay experiences have not been 100% positive.
But overall I'd say I've made out well on EBay, both buying and selling.
So I guess that for me, using EBay is worth the risk.
Couple of 1000 sales and purchases over a long time....but not as much recently since all of the re-org and idiocy on creating listings pages. Still a good place to sell off that stuff that does not move at shows and meets generally for a good bit better price, too!
Problems with purchases have almost always been my own fault - generally misreading something. My fault - I live with that.
Problems with sales - rare but usually slight bits of stupidity at the other end like buyers moving but not changing their address in eBay and then that's my fault?? However, in one rare case a complete and total #$#$@#%^$#^%% that could not accept the result of his own stupidity with a massive self-righteous entitlement genetic disorder. At the end, he actually bought and paid for something just to post negative feedback.....and I had his money.
eBay is a snapshot of the world - generally a big crowd of reasonable decent people with a few malevolent trolls hiding under a bridge somewhere.
