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M J Breen posted:
Gilly@N&W posted:

OK Scott, come clean. What Cab#s of Scale Js are you missing? Glad to see you got the 600.

Ohhhhh this is a $64,000 question!!

I’m guessing 601, 603 and 610. We are letting him include  J1s right??

I'm pretty sure he has an unshrouded 610. 

Just did a MTH Cab# search. The only #s missing from the Premier line are 600, 606, 609. Since Lionel just did the 600 and I know Lionel did the 606, if Scott is missing any number, it's probably the 609.

Last edited by Gilly@N&W

1636ED70-A46B-478A-82BB-E1506142AFA2Brian at Legacy Station shipped my 2016 excursion version today. I bought this engine for authenticity. The stripe on the model is way too red compared to the prototype. I’m a little nervous already. I’ve got Lionel passenger cars that I plan to pull behind this. It looks like that Camera observation car red has been used on the engine too. I may have to send this back. Look at the N&W car behind Scott’s engine. It’s the authentic Tuscan color which is way off from the engine. Ouch!

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Last edited by N&W 1218
MartyE posted:

Stripe looks too red to me. What do you think in person Scott?  

I thought so as well. It’s close to one of the Williams J from a few years back. It's close to the theater car red. If you look close I have a Tuscan red passenger car behind it. I have been told they will be offering a replacement shell with the correct color.

Scott Smith

Last edited by scott.smith
MichRR714 posted:

I'm just curious...  Has Lionel explained to anyone why they can't seem to get the colors right?  The mistakes just keep happening...  A mistake on a piece here and there would be one thing and understandable.

I personally don't understand why they can't get a handle on this.  Howard needs to buy a couple Pantone books.

Charlie, this is spot on. I don’t want to come off as a complainer, but how does this keep happening?  At some point, a corrective action plan has to be put in place, right?

M J Breen posted:

Well it didn’t take long for the usual crowd to show up.  

 

And for the record - I have 5 Js on order, And I have 6 of the baggage cars and RPOs, and the NS theater car too.  My 746 and 600 came in with the same issue.  I talked to Lionel at York about this, they acknowledged the mistake, they’re going to do right by me and at the end of the day I’ll be satisfied. 

Now can we keep this thread to just about the folks who only ordered the New Js and if they’ve shown up for them?  

The usual crowd?  I see folks who ordered the J, myself included a little concerned about it.

The thread so far, before you put up your cute picture was a very civil discussion with no one getting personal.  The thread as a whole has been fairly calm for this type of error.  My compliments to most of those who have so far posted.

Lionel has had a great many paint issues this year that has caused them to replace shells at their cost, they stood behind their product, but nonetheless it has been happening a lot.  Ryan acknowledged that and said they are putting procedures in place to help prevent that. The Polar RPO cars were part of that, which I have sitting at my dealer.  Ryan said this would be corrected.

The stripe looks incorrect on an early video and now Scott's photo.  I also spoke with Ryan and he did acknowledge that there may be an issue but he hadn't seen the video I referenced to him but he did promise Lionel would make it right if it wasn't. That was good enough for me. He did say the Spirit of Roanoke might have been darker so I should wait until it's delivered.  Since I haven't seen it in person I was going to wait to post what I was told at York but since you accused folks of "whining" I thought I'd post this.

The tool car is definitely more on the pink / red as I also have one of those. 

So let's continue to discuss this like grownups which IMO we have.  We can bring these issues up, discuss them like adults, as long as we don't get personal and keep the thread civil.

I personally want to thank Ryan for listening to my concerns and assuring me Lionel will stand behind their products 100%.

Last edited by MartyE
N&W 1218 posted:

Great news! Sounds like there’s gonna be a fix. Looking forward to getting my engine. Cool!

That is great news.  I was apprehensive after seeing Derek's video but after talking to Ryan about the J and the Polar items I'm satisfied Lionel will make them right if need be.  It shouldn't happen but it did, they'll make it right, so I'm moving on until or if something changes.

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