ATLAS SERVICE

And they're often more prototypically correct....and are priced reasonably.

That's a small price to pay for slightly lesser sound, IMHO.

I understand what you are saying Nick.

 I had one incredibly great experience with Atlas service.  I bought one of their  Industrial Rail trolleys brand new.  While within the warranty period the motor died.  I sent it to Atlas on a Saturday and they had it back to be by the following Friday with a new motor.  That trolley runs daily on my layout.  No problems at all.   Since then I've purchased an Atlas O Trainman Series locomotive and it run just fine.  

What about the steam guys? What are we to do?! I like Atlas rolling stock a lot.

I own numerous Atlas O diesels, a USRA 0-6-0 steam engine, and lots of their exquisite rolling stock. In my opinion, their models are nicely made at a fair price, run well, and they have been trouble-free for me in conventional mode. I have sent locomotives to Atlas O for service on two occasions. One of my SW switchers once had a circuit board replaced under warranty. The work was done correctly and it was returned to me promptly. On another occasion, I knocked a locomotive off the layout and it needed parts for repair. This took a while to return because the repair people were backlogged at the time. Bill Serratelli fixed the model for me and it looks and runs like new. I think they are a good company and I continue to buy their products.

MELGAR

Atlas Model Railroad is a great part of this hobby .... O and HO (I assume N, too).

I eagerly await more engines from them.

Jim .... long time, diehard customer. 

The only Atlas equipment I currently own is a string of 60' Trainman NYC passenger cars.  I've been waiting forever for Atlas to release the observation car so I can complete the series, but the cars themselves look and run great, and I wouldn't hesitate to buy more Atlas rolling stock.

I have the 0-6-0 from them and several pieces of rolling stock. They make great trains!

Yep,

Atlas service is second to none and I think Bill Serratelli is a big part of their success. I last dealt with Bill when I was rebuilding Weaver Troop Sleepers. He spent a good while on the phone helping me decipher that very cryptic Atlas Troop Sleeper parts list.

 Thanks,

Richard

Nice to hear a manufacturer is stepping up to the plate.

The recent F7s are pretty cool, especially with the fixed pilot and the scale coupler.  One other feature is that the tops at the ends have a tapered hood so to speak and give the appearance of a closer coupling than it really is.  May not be prototypical but looks so nice.

Atlas products are great, and they are responsive to problems.  The blue boxes are growing in numbers on my shelves!!! 

Atlas' only problem in my view, their products aren't promoted as visibly as other O manufacturers.   They need to do a better job of marketing.  I would welcome emails from them about new products.