Just received a brand new Lionel E-8. The very first time I started it up, it remained silent when I powered up the track, entered ENG1 and started it up, and it worked just fine. But ever since then, when I power up the track, the sound and headlights come on as if it is in conventional, and it won't respond. I tried putting it in PGM mode, but that doesn't work. It's not my system. The accompanying non-powered unit and the rest of my fleet is working just fine. Any ideas how to get it to work properly?
One other detail...at the suggestion of the dealer, I turned off the TMCC/Legacy command bases, and it still doesn't work. It's as if it is locked in neutral.
Thanks to anyone who can help.