I am wondering if my new WIU is defective.
I have a WIFI set up on layout # 1 and it runs without problems. Equipment is Z 4000, Rev L TIU upgraded to 6.1, DCS WIFI set to MTH setting, handheld upgraded to 6.1, and an iPhone 11. I bought an iPhone 7 as an extra device. Everything works fine with all the handhelds and both phones.
I am trying to duplicate the setup on layout #2 elsewhere. A Z4000, upgraded TIU and handheld and a new WIU are the equipment in place. Once set up I could add only one engine with difficulty. After adding the engine I tried adding another and kept getting “timed out”, or “interrogating engines” followed by timed out, or TIU/WIU not connecting and a prompt to check if the phone is connected to the correct WIFI. Basically nothing was working through the WIFI system.
On layout 2:
The system works fine with the handheld.
The same problem occurs with either phone.
The same problem occurs with MTH or HOME mode.
I have reset the WIU.
I have repowered the system.
The phones are connected to the correct WIFI system and the WIFI signal icon is strong.
I have reloaded the WIFI app.
The small downward pointing arrow under the battery icon fades in and out in intensity. I don’t remember seeing this when using the phones onlayout 1.
All the WIFI lights are on as they should be.
Any thoughts will be greatly appreciated. My thinking is that the WIU is the problem. It’s equally possible that I am missing something simple and obvious. When I get back to layout 1 I’ll swap out the TIUs to try and isolate the problem. I’ll do the same when I get back to layout 2.
Thank you so much in advance.