Experiences Purchasing from Trainz on E-bay

Purchased numerous times from Trainz over the years on ebay and never had a problem.

...just received a Menards o gauge building, purchased from trainz. I was curious if it would make all the way to Germany without any damage. Condition was excellent as described („used“) and really safely packed! 
Can‘t speak for their engines but I was satisfied with shipping time & order ;-)

No problems with Trainz on EBay either.  I always appreciate how well the pack the items.

-Brian

No problems or issues with Trainz or ebay

Always have experienced nice, fast transactions.  Purchases well packed and shipping costs appropriate.

I have had great experiences with them, They have shipped the wrong item or broken, and there fast to rectify the problem. ( by the way that is rare it happens )  

All positive for me!

Used a couple of times; excellent eBay seller.

Have made nultiple purchases. They were well described items and shipped  fast. A good Ebay seller.

Just to make a distinction, one can purchase from Trainz directly or from their postings on eBay - I've done both, though mostly from Trainz directly.  The transactions are always straightforward and quick and, at least from the direct site, they are good about giving you the 'volume discount' on shipping (i.e., the cost of shipping additional items is significantly lower).  I've had one or two cases where the item that I received wasn't 'complete' - one where the controller button was missing for a 'like new in box' accessory and one where the horn on a used diesel wasn't in the shipment but appeared in the photo on the website.  In both cases, they gave me a small (but suitable) rebate on the price with absolutely no quarrel.  So I have no hesitation about purchasing from them (unlike some sellers on eBay or directly on the web).

I sometimes grumble (to myself) about their 18% "buyers premium" charge on their direct site (I think its too high or at least should be discounted for multiple purchases) -- but they are very upfront about it, so I know ahead of time that its gonna be baked into the transaction cost. 

Purchased many items from Trainz, the one and only time I did have an issue with a part, they sent a replacement out the same day I contacted them with the issue, 

just revived a set of 20th Century Limited cars from them this morning, packed well, shipped quickly, as advertised.....heck, I just paid for them Thursday afternoon....they rank up there in my book......Pat

Always had good luck with them - and their eBay shipping/handling seems to be below average. Never bought from them directly.

No problems:  Trainz/e-Bay.

Positive for me buying from Trainz. Both through Ebay and their own auction site.

I purchased from them both on their site as well as the bay and have had nothing but excellent results.

Don't care much about the buyer premium on their personal auction site , but have made some great purchases nether the less .  

I purchased a 671 Turbine from Trainz on eBay.  I paid $54.00 plus shipping.  It was stated that the loco was in VG condition.  When I received the loco, I was pleased to find that it was in better condition than stated, packed well for the trip, and ran like a top.  

Purchased one item from them on eBay, a Lionel Large Scale Caboose.  The caboose arrived without one window (which I expected from the pics) but a completely shattered truck, which I didn't expect and which they refused to deal with.  They replied to my query saying they had no parts and I was on my own.  I managed to find a replacement truck and so was not out much extra, but I was not impressed by their stance behind the item.

I have not bought again, largely because nothing I wanted has come up in my price range.  I'm willing to try a second time.  But not a third.

[Edited to fix egregious errors.]

I've bought maybe 100's of items from Trainz over the past 12-13 years. I've had only a couple of issues which were promptly and professionally handled. They tend to grade conservatively so most of the items have been better than described. The eBay listings tend to sell high but the listings on the Trainz auction site - even with the added 18% buyer's premium tend to sell at much more realistic prices much of the time.

I have many purchases from Trainz on eBay and have been pleased with most transactions. I do have two gripes about them, inconsistent shipping fees where the cost for shipping identical items from Atlanta to Birmingham can be as much as 50% different.  Second, the poor quality of the photos in their ads. Often underexposed with no shadow detail or in the case of a black locomotive it just becomes a black blob and only one or two shots not telling much of a story about overall condition.  Seems that several people are making photos and some don't have a clue other than someone once showed them what button to press. No telling how much the poor photos have cost them in bids I know it does affect what I bid if I can't judge the condition of an item from the photos.  I'm sure that on occasion the poorly presented items have led to some good buys.       j