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Have you placed your LIONEL parts order, yet?

PingmanPingmanOGR Forum Member DIGITAL SUBSCRIBER

Curious to know how many forumites are taking advantage of LIONEL's 50% off on-line parts sale this week-end.

It would not have had my attention except that I have undertaken a project requiring a large parts order unlike anything I've done in the past.  In fact, I've been waiting for 6 months to pass to take advantage of the sale--I was relieved when it was announced a couple of weeks ago.

So, at 12:01 AM my cart was ready to go to check-out and, by 12:02 the order had been placed and recorded.  Now, the wait begins to see if those 54 parts ordered are in stock or not.  I wonder how soon I will find out.  (As Norton explains below, if LIONEL is out of stock, the cart/order form will say so; and, if there is insufficient quantity it will state how many are available.)

Incidentally, with all the recent talk about sales tax being collected on internet sales, LIONEL did NOT collect any sales tax on my order.  (As others note, some states do collect sales tax on the parts orders based on where they live.  I'm in VA and haven't been charged (this time) for an order in NC.)

 

 

Last edited by Pingman
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N NortonOGR Forum Member

If you were able to order them, they were in stock. Otherwise it would have said "unavailable" next to the item. If you had ordered more than what they had it would have told you that fact and only allowed you to order what they had left.

 

For those who have been to this event and ordered parts on site, do you receive the parts on the spot or are they sent to you later?

Pete

Last edited by Norton
PingmanPingmanOGR Forum Member DIGITAL SUBSCRIBER
Norton posted:

If you were able to order them, they were in stock. Otherwise it would have said "unavailable" next to the item. If you had ordered more than what they had it would have told you that fact and only allowed you to order what they had left.

 

Pete

Thanks for the explanation, Pete.  Still waiting for the "confirmation" email for the order.

Paul KallusPaul KallusOGR Forum Member

Question on finding parts: I have Lionel aluminum Milw. Rd. streamlined cars from some years ago...2010 to 2011, set #6-25622...and the trucks were less than stellar, I put them back together but the axles are subject to falling out...so to order replacement trucks (assuming Lionel ever made them) how would I find the part #?

PingmanPingmanOGR Forum Member DIGITAL SUBSCRIBER

Paul, if you take the set number and insert it in the search box on the service parts webpage, you will get a page showing the cars in the four car set and you can then click on the individual cars for parts photos and listings:

I did the first part for you

If you click on the individual cars, you will see photos of the trucks and an identifier number for them keyed to the parts list.  Unfortunately, the trucks you need are listed as "unavailable."

Last edited by Pingman
AJ Alabama JoeOGR Forum Member DIGITAL SUBSCRIBER

Yes, I may have been one of the first to call this morning.    I got right thru.     Easy transaction and a follow up email was sent quickly.     I was surprised Aaron answered the phone this time instead of Katie.   Got my parts ordered.     Stocked up on all necessary SMOKE UNITS PARTS and PIECES.       For me SMOKE UNITS are the Achilles Heel of every Legacy Engine I have.   

N NortonOGR Forum Member
Lou1985 posted:
Train Nut posted:

You'll probably be waiting a long time. Lionel never sends confirmation emails.  

I ordered parts this morning and didn't get a confirmation email from Lionel. I just took a screenshot of the order. They charged my card though so it went through. 

FYI, taking a screen shot is not a bad idea but you should be able to go back to the parts site at anytime, sign in, and see the status of your order.

Usually it will say either "pending", "processing", or "shipped" along with a tracking number.

Pete

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