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I can't even begin to imagine how fragmented hard drives enter into upgrading the TIU, but unless they've changed the Windows system suddenly behind my back, that's not his issue!  The DCS Loader application loads into memory, and you have to read a fairly small software upgrade file, that's the extent of the computer's disk being involved in this procedure.

I think in order to help you, we need more information.  Start with the hardware version of the TIU from the bottom sticker.  Are you using USB or serial communication to do the update?  If you're using serial, and a USB<->Serial adapter, what is the make/model of the adapter?  Did you check the stereo cable you're using for the update to insure it's good and all three wires have continuity?  What version of Windows are you using?  Do you have version 5.0 of the DCS Consumer Loader?

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