I spoke too soon, my Lionel Mogul's motor is stalling

I recently purchased a Lionel Lackawanna 565 mogul and I have not had any jerkiness in the Motor. But for some reason the light on my tender has stopped working. I can tell it is not burnt out because of how it is not black. Does anybody know what the solution could be?

Finally got the layout to a point I can run things this weekend, and ran my Mogul for about an hour.  Awesome smoker and great sounds, but jerky at low speeds, forward and backward.  Didn't check for axle play, but I did notice the blind driver on the engineer's side was going up and down as the locomotive rolled along.  I noticed it because I saw light under the wheel which meant there was an air gap as the wheel wasn't touching the rail.  And as I watched, the gap size was changing as the wheel went around.  So either the wheel isn't round, the axle isn't centered in the wheel, or the axle is bent or not trued to the frame.

sinclair posted:

Finally got the layout to a point I can run things this weekend, and ran my Mogul for about an hour.  Awesome smoker and great sounds, but jerky at low speeds, forward and backward.  Didn't check for axle play, but I did notice the blind driver on the engineer's side was going up and down as the locomotive rolled along.  I noticed it because I saw light under the wheel which meant there was an air gap as the wheel wasn't touching the rail.  And as I watched, the gap size was changing as the wheel went around.  So either the wheel isn't round, the axle isn't centered in the wheel, or the axle is bent or not trued to the frame.

Wish I had one of these. I am pretty familar with the TMCC version after replacing the chuff cam. Should be easy to diagnose the problem.

I assume the delay in responding to the problem means a bad part needs replacing and it will take time for the replacement, similar to the Niagara gear issue.

 

Pete

Nonsensical to me. Eventually a repair will be announced and a recall/repair process will begin. In the meantime, how many folks laid out a lot of money for locomotIves that NEVER should have been released. 

It's not the engineering that causes these issues. Engineering mistakes/miscalculations can be caught and SHOULD be caught prior to release.

The Lionel problem is intransigence. It's the process not the design or manufacturing. Design flaws and manufacturing issues get sorted out by testing. Lionel refuses to test. As soon as the factory waves the checkered flag, Lionel says ship the container and the website says on the water. If Lionel would have the factory send a small sample, common issues/problems would quickly be identified and someone calls the factory to say, don't ship.

The ONLY possible reason for Lionel not doing so is the refusal of the factory to play along. If that is the case, Lionel is held hostage until the consumer receives the piece. Then, the consumer is held hostage. What a good system.

I have one last Lionel locomotive on order . . The brass hybrid. I can tell you this, once it arrives, if it has flaws that should have been caught, it goes right back for a refund. I am not going to **** around with it. Done

Passengers will please refrain, This train's got the disappearin' railroad blues...

Scrapiron Scher posted:

Nonsensical to me. 

Not sure what you're referring to as nonsensical - my comment or Lionel's issues. I refuse to spend $600 on a model locomotive which I cannot put on the track and have it run properly. That's not enjoyment - it's aggravation. The $600 does not come that easily for me these days.

MELGAR

MELGAR posted:
Scrapiron Scher posted:

Nonsensical to me. 

Not sure what you're referring to as nonsensical - my comment or Lionel's issues. I refuse to spend $600 on a model locomotive which I cannot put on the track and have it run properly. That's not enjoyment - it's aggravation. The $600 does not come that easily for me these days.

MELGAR

Have to agree. One other poster, when this issue first became apparent, proclaimed that for a "cheap" engine, issues are to be expected........a $600+ engine isn't what I would classify as "cheap"............

I have one of these Moguls collecting dust and cobwebs. Very pretty to look at but I want to run it. The longer this it sits, with no info from Lionel, the more I consider ways of getting rid of it - including a full refund. 

 

............And, FWIW, I pulled my Mogul off the shelf and put it on the track - first time since I got it within a week of it's release. Ran for about a foot and it stalled with the cab light flashing. Back on the shelf it went. 

SJC posted:

Have to agree. One other poster, when this issue first became apparent, proclaimed that for a "cheap" engine, issues are to be expected........a $600+ engine isn't what I would classify as "cheap"............

I believe that was sarcasm by that particular poster.

I have one of these Moguls collecting dust and cobwebs. Very pretty to look at but I want to run it. The longer this it sits, with no info from Lionel, the more I consider ways of getting rid of it - including a full refund. 

I'm not sure what your gaining by letting it sit. It doesn't seem likely that Lionel will be suggesting an easy "do it yourself"  fix. I think we would have had information by now if that was the case .

If I had one I would at the very least send it in to their warranty dept, but most likely just request a refund.

A refund in your case could be tricky after you dremeled off the brake shoes in an attempt to fix the lurching.

One could always return it and buy it again in the future when and if the issue is resolved. The return shipping eats up a good portion of the preorder discount anyway and its doubtful these will increase in price, most likely they'll go on blowout after everyone avoids them.

 

............And, FWIW, I pulled my Mogul off the shelf and put it on the track - first time since I got it within a week of it's release. Ran for about a foot and it stalled with the cab light flashing. Back on the shelf it went. 

Its not going to fix itself either.

 

And this thread just keeps going on and on and on.....I assure you Lionel has got the message in this thread!  Pretty sure that the point has been made that there is a problem AND I assume someone here that owns this locomotive has contacted Lionel...?  I am hoping that all of you that are having a problem have contacted the shop from which you made your purchase as well as Lionel directly? 

Alan Arnold
Publisher/Partner-Advertising Sales Manager
O Gauge Railroading magazine
adman@ogaugerr.com
800-980-OGRR (6477)

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