The damage consists of paint chips at the end of the dark state green clerestory roofs and the light state green ends above the vestibules. It is relatively minor, but the zinc chromate primer can clearly be seen on the roof ends of all the cars, except one end of the New Haven car and the end of the observation car. Apparently this damage was caused by inserting the foam protectors while the paint was still tacky. Upon removal, some small paint chips subsequently pulled away.
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Sorry they didnt work out for you Art. I know you were full of anticipation while waiting and waiting on them.
Life often throws you a curve ball! 
I have not picked mine up yet. When I do you can bet that I'll check each one. If they are not perfect,I just won't accept them. I expect a quality product from anyone that takes my $$$$. Is that too much to ask?
Norm
Definitely not. I hope your cars will be without any paint issues! 
I'm so sorry to hear about this, Art! What a long wait it has been, just to end in dissapiontment. Unfortunately I know the feeling all too well, after seeing a deep scratch on the pilot deck of my new Blue Comet. My LHS was quick and it was replaced without issue. Keep your chin up, at least you will get your money back AND the Armored set is still on the way!
I'm sorry to hear that the cars didn't work out for you. What a disappointment after the long wait. I guess the upside is that you are getting a full refund. For that kind of money, you have every right to expect them to be flawless!
Jeff Davis
Yes, that stinks. And, they probably won't be remade for quite some time. Not saying to accept imperfections, but you might want to consider that in the equation. Else, what to do with the Brute? Maybe it will look okay pulling State cars? I don't know.
NO "buyer's remorse", and overnight, I have decided to keep them afterall. Had a nice conversation with Jeff Strank, one of Mike Wolf's long-time associates regarding this issue. He assured me he would make Mike aware of this problem and they would take steps for future prevention. I asked him if he could supply me with some paint chips, in lieu of using their two-part paint, and he stated they could.
I believe I can get some custom mixed gloss enamel that should match both the light green and the dark green finish. The touch-up painting will not be a perfect solution, but at least I will have these unique cars.
RE: Replacement
IF there were extra sets, they very well might have the same issues.
Good to hear you are keeping them. I think you would have ended up with return remorse.
When I purchased my 1st State Set I thought they were to large for the accessories on my layout and they are: but I have come to like them. Down the road I think you will become use to there "Cumbersome Size".
Too bad they can not get you a perfect set.
I am glad to hear you are keeping them too, Art.
They are truly unique, and if the really never make them again, I think you would be sorry you let them go.
Good to hear it worked out, sir.
I am glad to hear you are keeping them too, Art.
They are truly unique, and if the really never make them again, I think you would be sorry you let them go.
Good to hear it worked out, sir.
Okay here is the deal. Mike Wolf pays a nice guy to soothe Art's feelings. Thirty years ago, Mike would have repainted the cars for Art. This issue is never-ending. It's kinda like my Ravens' season tickets...I get ****ed off cuz the guy behind me keeps spilling his beer on me during his drunken stupers at the games. I keep my mouth shut and suffer thru it cuz I know there are 15,000 on a waiting list ready to snatch up my tickets. I conclude, therefore, that we deserve every lousy paint job and every defect they can get away with...SAD!!!
Art, What did MTH say about the refund issue you proposed in the beginning, just wondering cause like the showroom cars and the brute, not many out there, and just wanted to see if they really stand behind there issues to make the customer happy cause its not like the cost of the cars are a bargin. I personally think they should replace them for that price, not touch them up cause when you buy new for top dollar you expect the best. just my opinion .
Let me be clear: I stated up front that I had changed my mind BEFORE Jeff had a chance to respond either way about the refund.
The procedure would have been for me to return them to MTH, they in turn would credit the seller's account, and the seller would issue the refund. Whether or not they would cover the shipping ($75-80) is unknown.
The areas to be touched up are quite small, and once I have an accurate color match, it should be very easy to accomplish.
As we well know, life itself is imperfect, and man-made materials more so. 
I believe that I can live with the minor imperfections of these cars. I would rather have these less-than-perfect cars than do without! 
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