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I have been reticent to open the case of my unit as I was attempting to send it back to Lionel for their look/see.  I did not wish to have any warranty issues with Lionel.  However, my CFO just ordered for me a New Command Base Set from Amazon.  So the existing unit as far as I can see is not going back.  So my question.  The current state of the unit is no lights appear when power is supplied.  The Power Supply is putting out a nominal voltage, so that all appears to be correct.  Is there a fuse somewhere imbedded inside the case that may be blown?  I should also mention that when power is applied to the unit the charging lights do light and then quickly go out.  Any Ideas?

As a separate issue/concern, now that I am thinking about it, the unit purchased from Amazon states the the seller is Lionel.  The concern I am just having is in my looking around at various Supplier Websites, the going price is around $330.  The price on Amazon which I think is a great price is $307.  Looking again at the Amazon website there is no mention of New/Refurbish.  Is it possible that Lionel uses this outlet to sell refurbished units and that is the reason for the price?

Thanks for looking and any information you can provide to me.

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Jim, Check the second review  on the Amazon site about "dated" products. Good luck.

Steve

After posting, I did see that review. I am wondering though as I did not mention in my post, I had sent my unit back to Lionel in the Oct/Nov timeframe. They had no problem doing the work under warranty. I am further aware that these units are always(?) repaired under warranty regardless of age. So when I read this review I was concerned about what I believed to be true. But the fact that Lionel did repair this unit even though it is stated on Lionel's website that it is out of warranty is somewhat baffling to me as to what this individual found. And it is even more baffling as to why, if I am correct that these are being sold by Lionel, why they are selling a unit that is dated as Manufactured in 2016 and not honoring the warranty regardless of manufacturing date but date of sale as well as the operative date. I am confused!

Last edited by Loose-Caboose

I agree with Dan, you're doing this the hard way!  The fact that you have a spare now, just send it back to Lionel and get it fixed!  I don't open them for that reason, I only fix stuff that someone else isn't willing to fix for me for free!

Thanks DanR and GRJ,

Again you both show that you are wise beyond your years. The reason I purchased this new one is I got so frustrated trying to connect with Lionel over the past couple of months especially after receiving such prompt service on the original return, that I saw as my only alternative was to purchase a new unit.

This evening I received the New Command Base and Remote.  I was concerned as reading the outside of the box it did refer to a 2016 date.  But I went forward and opened the Box throwing caution to the wind.  It all looked nominal, nicely packaged.  I inserted three Duracell Rechargeable Batteries in the Remote and Placed it in the Stand-a-Lone Charger unit I have.  The Charging Lights started flashing slowly, to me indicating it was checking things out with the Remote.  Within Seconds the Charging Lights started flashing at the prescribed rate.  I grabbed my existing Power Supply and returned up stairs.  I plugged in the Power and the Base came right up and somewhat to my surprise it showed the Base at Version as 1.6.  All seems to be good.  I did try to Register the product on Lionel's Website and I noticed a caveat that if the Product is not cataloged within the last THREE YEARS.  This gave me pause and may be the answer as to the Reviewer's statement that the units from Amazon and the concern of Warranty.  I assume without looking that this Product IS and WILL be in the 2020 and 2021 Lionel Catalogs hence under Warranty.  I think the Reviewer misunderstood the Agent at Lionel or the Agent was not totally "With It" to explain correctly.  I will review the product on Amazon and give my opinion regarding the individuals concern.

After the Remote charges for a while I will check it out further, but I think, so far, these Units are "Good to Go".

Well, this is discouraging.  I went to the Lionel Website to register the New #990 Set.  I entered the model number #990 then 990 and then thought L14295 and then 6-14295 and then 614295 and all it would say is Product currently not available for Warranty.  This is so bizarre, again remember that late last year in my conversation with Lionel, they could not have been nicer to work with to return My Command Base.

Well, this is discouraging.  I went to the Lionel Website to register the New #990 Set.  I entered the model number #990 then 990 and then thought L14295 and then 6-14295 and then 614295 and all it would say is Product currently not available for Warranty.  This is so bizarre, again remember that late last year in my conversation with Lionel, they could not have been nicer to work with to return My Command Base.

They don’t register anything anymore. That’s normal for the website.

I have had my base fixed twice - both under warranty.  The first time was to get a code update (required a tech to perform), the second time was a dead base. A Lionel technician informed the charging circuit was the probable cause of failure because it is not designed to self regulate itself. I don't know if that was the actual failure mode,  but I no longer use the base to charge the remote batteries.

What is the concensus?

@ScottM posted:

I have had my base fixed twice - both under warranty.  The first time was to get a code update (required a tech to perform), the second time was a dead base. A Lionel technician informed the charging circuit was the probable cause of failure because it is not designed to self regulate itself. I don't know if that was the actual failure mode,  but I no longer use the base to charge the remote batteries.

What is the concensus?

Hi Scott,

Since I sent it back I told them to also look to see if the charging circuit needed to be looked at. When I got it back, I felt obligated to test it. It did charge the remote but when I returned the next day it would no longer power up.  The law of 20/20 hindsight comes to mind. I certianly will not use the new unit for charging. The first thing I did to the new unit is tape over the contacts and flip the switch on the back.

OK.  Just to keep everyone on this thread up-to-date on this whole episode.  This morning I went down to the layout and turned on the new Command Base and everything is nominal there.  I then went to each of my remotes and when I got to an older remote that was sent back to Lionel in Oct/Nov for the "Stuck Key" syndrome, upon turning it on My Control Board lit up like a Christmas Tree.  Again looking at the very top of the Display on the Right side the infamous "Chasing Arrow" icon was displayed.  I am not sure what caused me but, I activated the the "AUX1" button and did not feel a detent.  Sure enough that key is fully depressed and stuck and I could not with various tools dislodge it.  This is also now with my new understanding why when I would activate various button along the top of the remote that instead of seeing the previous argument such as the previous switch number I was Seeing "AX1".  I assume it was trying to tell me that the "AUX1" button was depressed.  Now Lionel may have "fixed" the "Stuck Button" syndrome when I previously returned it to them by dislodging the button, but, maybe not repairing the reason for the button to stick in the first place.  When I received it back in my zest to check out the equipment I may have reengaged the AUX1 button that Lionel thought they had remedied by just dislodging it.

I hope some of the information provided here is helpful to understand some of the idiosyncrasies of the CAB2 remote.

If I could add my.02, 2016 on the outside of the box does not denote when the unit inside that box was produced, it's the copyright date. If you look carefully you will see the lowercase "c" before the date. A date like that is on most Lionel boxes and a host of every other item that is made, I see that all the time.  I just purchased a 990 from a forum member and mine has the same date and he just purchased it from Charles Ro. As far as the warranty portion of it, yes I do understand it is a pain in the rump, I've had my fair share of companies doing everything possible to get out of a warranty repair (ASUS for example) but I think you should hold them to their word and make them repair it. You paid good money for a product, and yes your time is worth money, but so is theirs, make them honor it and send it back.  I know it's easier said then done, but make them honor their commitment to selling a quality product, after all you didn't give them counterfeit dollars, you gave them real money.

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