legacy remote problems

stephen1949OGR Forum Member

I have a Legacy Remote ver. 1.5.2 This weekend the base would come on, but when I pushed the CTC button to turn on the remote it would flash on and go off. I replaced batteries with freshly charged batteries and same response. I finally found that by holding down the button and putting a slight amount of side tension on the button the remote would come on and function as long as I held the CTC button in that position. Has anyone had one of the remotes apart and is there anything in it that can be serviced or am I looking at sending it back to Lionel. It was purchased new in October.

3/1/153:02 PM

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GeneOGR Forum Member

Mine did the same thing. Had to be sent to Lionel for repairs. Less than a 2 week turn around. Call them in the AM for a RA.

Gene

3/1/153:05 PM

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stephen1949OGR Forum Member

That's what I figured I would do.

3/1/153:11 PM

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cjackOGR Forum Member DIGITAL SUBSCRIBER

The ctc button is positioned over two tiny pc board pushbuttons. They are not always in sync as far as distance required to actuate them both at the same time.

I think a weak feature in the design of the thing.

3/1/154:53 PM

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stephen1949OGR Forum Member

Originally Posted by Gene:

When you sent yours back did you just sent the remote or the base and remote

Stephen

Mine did the same thing. Had to be sent to Lionel for repairs. Less than a 2 week turn around. Call them in the AM for a RA.

Gene

3/1/155:58 PM

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RickOOGR Forum Member SUPPORTING MEMBER

Originally Posted by stephen1949:

Originally Posted by Gene:

When you sent yours back did you just sent the remote or the base and remote

Stephen

Mine did the same thing. Had to be sent to Lionel for repairs. Less than a 2 week turn around. Call them in the AM for a RA.

Gene

Better yet, you could send them an email here at the "service/repair" question link: http://www.lionel.com/ContactUs/

Fill in the necessary info and ask them if they need the base as well. You should get a response tommorow with your RA#

3/1/156:42 PM

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cjackOGR Forum Member DIGITAL SUBSCRIBER

I have never had them NOT want the base as well (3 different times). I tried to talk them out of it once but was informed that time the base probably needed a charging circuit upgrade.

3/2/158:41 AM

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GeneOGR Forum Member

I returned the unit. That way they could check it all out and make any necessary updates.

Gene

Originally Posted by stephen1949:

Originally Posted by Gene:

When you sent yours back did you just sent the remote or the base and remote

Stephen

Mine did the same thing. Had to be sent to Lionel for repairs. Less than a 2 week turn around. Call them in the AM for a RA.

Gene

3/2/1510:45 AM

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stephen1949OGR Forum Member

Called last Monday for a RA# and sent it same day repaired and received back today.

3/9/159:46 PM

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GREENRAILOGR Forum Member

Sent mine in to Lionel last week for the same problem. Seems like there are several others who have posted on here about similar issues. Awaiting repair and return of mine. Lionel has acknowledged receipt of my unit.

Keeping fingers crossed this will be a long term fix. Will be very disappointed if this happens again after paying close to list price at my LHS.

3/11/1511:36 AM

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