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My new J3A, product # 1931460, smoked well for its first few runs. Then there seemed to be excessive smoke, then none. The double blinking cab light came on. The water scoop smoke is fine but no whistle steam or stack smoke. The manual says to "press RESET (for Legacy operation) to attempt to clear the problem."

Where is the Reset button? I cannot find it on the CAB 2 remote. Is it somewhere else?

Thanks, Bob

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Last edited by Bob "O"
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Just an update with a happy ending. I had to wait until the US-Canada border re-opened to non-essential travel. On Dec 2nd, I shipped my NYC J3A back to Lionel. The service department had sent me an RA number and a shipping label. On Dec 16th, it was back at the FedEx office in Ogdensburg, NY, which is a short drive from where I am. There was a nice note telling me the board was burned, so it was replaced as well as new stack smoke and whistle steam generators. I have been running it for the last several days and it is perfect. And Lionel paid for the shipping both ways! I could not be more pleased with Lionel's service and promptness.

Bob

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