Bryant Dunivan 111417 posted:
Super O Bob posted:

Well, i got 4 sets of these.  I tested all of them in engine #1 and they all worked great.  I seldom program until I run them...  too many legacy engines all with similar cab numbers.

I programmed my Santa Fe last night as train #4 shut it down and restarted it worked fine.  I will try again tonite...

Just FYI.  Shutting down does not seem to be the issue.  It seems to rear its ugly head if you kill transformer power to the track.  I have learned to park my ALCOs in the front of the layout until I get them sent back.  At this point I hope the UPs I ordered are fine.  I really don't care if they have to go back also.  Kind of "part of the practice".  I have many other trains to play with until then.

Thanks for heads up.  I just kill power to the transformer...  so will see if it keeps the memory, but otherwise, i could run as engine 1 and seems to be no issue...  

Someone said its on the ac9 also?  I have to test mine...  still running that as engine 1!

MartyE posted:
J Daddy posted:

I agree with you.  I will look for a set  of Santa Fe s at York. I'm just going to hand them over to Dave to fix when I see him there. 

Good luck.  Dave and Dean didn't attend last fall and Lionel not at all in the spring.  If Lionel continues to focus on other shows I doubt we'll see any technical folks at York for some time.

WHAT ?  Then who did I see at the TCA museum.  And at smokey bones last April? Ryan always supports us.

J Daddy posted:
MartyE posted:
J Daddy posted:

I agree with you.  I will look for a set  of Santa Fe s at York. I'm just going to hand them over to Dave to fix when I see him there. 

Good luck.  Dave and Dean didn't attend last fall and Lionel not at all in the spring.  If Lionel continues to focus on other shows I doubt we'll see any technical folks at York for some time.

WHAT ?  Then who did I see at the TCA museum.  And at smokey bones last April? Ryan always supports us.

Ryan only went to the museum and Smokey Bones. If he attended the show I didn't see him. Lionel had no booth in April. 

Super O Bob posted:
Someone said its on the ac9 also?  I have to test mine...  still running that as engine 1!

Well, regarding the AC9, I have been following this thread and being thankful I did not order any Alcos but I have not seen a reference here to the AC9s having an ID issue. HOWEVER, I have two and one of them will not take a change in the engine number from 1 so I have run it as that ever since. Figured it was a RUN/PGM switch issue but have not had time to have a look at it.

In my case, the engine just does not respond to being put in PGM mode and having a new ID set. 

This may or may not be the same thing as the board issues referred to above. But it is very annoying as I waited until AFTER these BTO engines were issued and got favorable reports on this forum before I got them.

BTW, my other AC9 has no slow speed control although every other feature works. That one's not going back to Lionel  but to an independent service tech. 

J Daddy posted:
MartyE posted:
J Daddy posted:

I agree with you.  I will look for a set  of Santa Fe s at York. I'm just going to hand them over to Dave to fix when I see him there. 

Good luck.  Dave and Dean didn't attend last fall and Lionel not at all in the spring.  If Lionel continues to focus on other shows I doubt we'll see any technical folks at York for some time.

WHAT ?  Then who did I see at the TCA museum.  And at smokey bones last April? Ryan always supports us.

That was Ryan.  Maybe you didnt recognize him.  He is working on that beard.  Maybe he likes civil war reinacting, i know he digs 19th century steam!

He was at the Wed TCA museum...

J Daddy posted:

Hey Bob - try actually changing the engine ID to a new number.  Some are fine . Some are not 

Yup did that.  I tested my Santa Fe, PRR, NYC, and SP.  All of them worked, took new numbers and kept them.  Then on the 4th test of my Santa Fe, the lead A unit defaulted back to engine1, but the trailing A unit kept its number.  So maybe this is intermittant?  I will test them all again tomorrow and see if they all work.

Last edited by Super O Bob
Hancock52 posted:
Super O Bob posted:
Someone said its on the ac9 also?  I have to test mine...  still running that as engine 1!

Well, regarding the AC9, I have been following this thread and being thankful I did not order any Alcos but I have not seen a reference here to the AC9s having an ID issue. HOWEVER, I have two and one of them will not take a change in the engine number from 1 so I have run it as that ever since. Figured it was a RUN/PGM switch issue but have not had time to have a look at it.

In my case, the engine just does not respond to being put in PGM mode and having a new ID set. 

This may or may not be the same thing as the board issues referred to above. But it is very annoying as I waited until AFTER these BTO engines were issued and got favorable reports on this forum before I got them.

BTW, my other AC9 has no slow speed control although every other feature works. That one's not going back to Lionel  but to an independent service tech. 

I have two legacy AC9's.  I just tested both.  3805 and 3811.  Both work perfect.  I have had the 3805 for about a year?  Since it came out.  Its seen alot of action on my layout.  Its kept its number 5.  The daylight 3811, i just got last month.  I just test programmed it to number 11 and it holds its number.  These are great engines...

Super O Bob posted:
J Daddy posted:
MartyE posted:
J Daddy posted:

I agree with you.  I will look for a set  of Santa Fe s at York. I'm just going to hand them over to Dave to fix when I see him there. 

Good luck.  Dave and Dean didn't attend last fall and Lionel not at all in the spring.  If Lionel continues to focus on other shows I doubt we'll see any technical folks at York for some time.

WHAT ?  Then who did I see at the TCA museum.  And at smokey bones last April? Ryan always supports us.

That was Ryan.  Maybe you didnt recognize him.  He is working on that beard.  Maybe he likes civil war reinacting, i know he digs 19th century steam!

He was at the Wed TCA museum...

LOL...  you mean I ate and drank for 2 hours with the wrong person? !!! 

All kidding aside Ryan will be at York this October and Lionel will have a booth.  

It will be interesting to see if the PA's at the show will have been returned and repaired and ready to go...

Super O Bob posted:
J Daddy posted:

Hey Bob - try actually changing the engine ID to a new number.  Some are fine . Some are not 

Yup did that.  I tested my Santa Fe, PRR, NYC, and SP.  All of them worked, took new numbers and kept them.  Then on the 4th test of my Santa Fe, the lead A unit defaulted back to engine1, but the trailing A unit kept its number.  So maybe this is intermittant?  I will test them all again tomorrow and see if they all work.

Yep, had the same issue here. Tested all of Tom's stock at GL's and it was usually the A units. about 50 percent. 

Just read a new post called “Disappointment with my Vision Line Niagra”....the member was told by Lionel to wait until the first week in August to get an RA

Yea, they moved service...  to a new building....  i am waiting till august as well to send in my PA.

I have two new PAs sets (Rio Grande and UP) arriving today from Nick Smith...  so will test them too...  so far only intermittant issue found (one time) on the Santa Fe lead A unit.  Tested same engine again thismorning and it worked fine.  Programmed a new number and it held it for several power cycles....  will test more today...

Last edited by Super O Bob
Super O Bob posted:

Yea, they moved service...  to a new building....  i am waiting till august as well to send in my PA.

They are gonna need a bigger building and a larger staff to get all these units turned around plus the normal defective units.

BobbyD posted:
Super O Bob posted:

Yea, they moved service...  to a new building....  i am waiting till august as well to send in my PA.

They are gonna need a bigger building and a larger staff to get all these units turned around plus the normal defective units.

Larger building, yes.  larger staff, no way.  As a manufacturer in a mature market (Geezers from Caesars that we are) with declining sales (assuming less buyers each year) labor is the 1st thing that is looked at to be chopped.  I think we will see things get through the QA process as this happens.  In reality, we will probably have to handle some defects or fixes on our own.  When a company is held by outside investors, there is less empathy toward the customer and most attention paid to profits.  Fact of life.  We see this in my industry (Industrial Laundry Equipment Manufacturing) and the results have been similar.

Hopefully the move logistically will be smoother and efficient for them.  By description the department was spread out with the older system and facility.

My UP ABA held the ID for about a week with about a 10-12 power cycles before it reset. It's seem pretty random, which is kind of strange for an EEPROM if that's what's holding the ID number.

Exactly right Bryant.  as I mentioned in a previous post, I work for a major player in healthcare service and whenever the stock price goes down the first thing they look to cut is Staffing. Payroll is the one thing they have control over in our Market and I'm sure it's the same for many other Industries. As you said, fact of life. But that fact will inevitably lead to a decline in customer service.

Geezers from Caesars that we are) with declining sales (assuming less buyers each year) 
 
That's funny!  Havent heard that one!
 
Lionel has said they have had some very strong performance in recent year(s)...  the starter sets carry them.  Several guys in my office have kids that built great layouts and love Lionel...  so there is a future...  might be smaller but it will be there....

 

BNSF-Matt posted:

My UP ABA held the ID for about a week with about a 10-12 power cycles before it reset. It's seem pretty random, which is kind of strange for an EEPROM if that's what's holding the ID number.

Thats about what i got.  I have 4 sets, all work fine, then one did it last night.

Actually, i build lashups so often, it only takes me a few seconds cause of the easy access switch hatches, i could reprogram if and when it happens...  if its that intermittant

 

JamesRx posted:

Exactly right Bryant.  as I mentioned in a previous post, I work for a major player in healthcare service and whenever the stock price goes down the first thing they look to cut is Staffing. Payroll is the one thing they have control over in our Market and I'm sure it's the same for many other Industries. As you said, fact of life. But that fact will inevitably lead to a decline in customer service.

The operative word is inevitability at the end of your post.  It wont get better unless sales increase.  Cost of sales percentage has probably been on an incline and all they can do is try to mitigate it by cutting costs.  We have a phrase "you can cut cost to save expense, but you cannot cut costs to attain profitability.

 

If a major manufacturer of toy trains tried to sell their business, what would outside investors say when they studied this industry.  How would you value your business with respect to earnings and what would you say 5top entice a buyer.  I'm glad I have no desire to buy a train company, but it would be interesting tor part of executive management to deal with the challenges.  Certainly the products would be very interesting.

Super O Bob posted:
BNSF-Matt posted:

My UP ABA held the ID for about a week with about a 10-12 power cycles before it reset. It's seem pretty random, which is kind of strange for an EEPROM if that's what's holding the ID number.

Thats about what i got.  I have 4 sets, all work fine, then one did it last night.

Actually, i build lashups so often, it only takes me a few seconds cause of the easy access switch hatches, i could reprogram if and when it happens...  if its that intermittant

 

Bob,

Just make sure you power down the layout where the engine is accessible to re-address.  I made the mistake before learning this problem, of parking my engines at the back of the layout.  After 2 times of crawling, never again.

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