Lionel product packaging going downhill

LionelAG, be sure and check out the thread Lionel 2021 Catalogs in early (?) for the Pros and Cons of your comment.

I'm with the Cons.

I love their paper thin locomotive shippers also. I would gladly pay for more substantial packaging which should really be included in the prices they are at these days.

@Randy_B posted:

I love their paper thin locomotive shippers also. I would gladly pay for more substantial packaging which should really be included in the prices they are at these days.

I understand they want to get away from styrofoam and it can be done.  My gripe is that they've gone overboard on minimizing their packaging investment and the product suffers as a result.  I pay too much for these items to have to go through and "touch up" a new to me beauty to have it correct.

@Trinity River Bottoms Boomer posted:

LionelAG, be sure and check out the thread Lionel 2021 Catalogs in early (?) for the Pros and Cons of your comment.

I'm with the Cons.

The pricing is certainly a problem and quality too.  I have a new relationship to inform my wife about with my regular conversations with a Lionel Repair Tech to get the items to function as described (Thanks GRJ).  I accept that I'm not in a cheap hobby (my wife isn't quite there yet) but its time to push back on some of their decisions and strategies.

I haven't received any new Lionel items (though one is on the way) lately. I'm lowkey paranoid that I'm going to receive a pile of parts in a box but I see unboxings online and people don't have trouble. I also won't get worked up over something I can fix. We'll see what happens.

@BillYo414 posted:

I haven't received any new Lionel items (though one is on the way) lately. I'm lowkey paranoid that I'm going to receive a pile of parts in a box but I see unboxings online and people don't have trouble. I also won't get worked up over something I can fix. We'll see what happens.

Why are we faced with fixing a product that's improperly packaged?  I understand some things can be fixed...

Beats me @LionelAG. Obviously some repairs are beyond the consumers level but reattaching items and tightening bolts is faster than sending it back. That's just my preference though. I would rather learn how to fix it myself so I can just take care of it and be done with it.

@LionelAG posted:

Why are we faced with fixing a product that's improperly packaged?  I understand some things can be fixed...

Most things can be fixed... unless someone else has tried to fix them first.

Sorry, but when I’m paying what I am for freight cars and locos they better **** well have pieces attached and screws and bolts tightened.

Plastic peanuts and other plastic-based packaging has been banned in NY State, and perhaps elsewhere. Also, styrofoam food and other packaging also banned.

There are people that say they immediately throw away their boxes after they take out their trains.

The chance that box will become disposed of in the waste stream might be the mindset they are dealing with.

Andrew

As long as we're willing to put up with this its gonna keep happening. I don't know at what point it became acceptable to have to fix shipping damage ourselves. Lionel is laughing all the way to the bank!

I miss the old MPC Lionel engine boxes.  Nice picture, features listed, good styrofoam, IMO.

I wonder if they could use the soft black layer foam. My 3D printer came packaged in that. I thought for sure the printer was wrecked after seeing the box but it was fine.

I just purchased some new Lionel locomotives (including the new LionChief Plus 2.0 F3's) and I love them! The plastic clamshell that holds the locomotives certainly does it's job and everything was in very good shape when I opened it up.

I also collect Marklin HO and noticed Lionel's' new plastic clamshell is identical to what Marklin began using a number of years ago. Apart from being a little bit of a challenge to repackage the locomotive, I find the plastic clamshell discolors and becomes brittle with age. By contrast, I have much older Marklin and MPC Styrofoam packaging that is still in very good shape.

Thanks for sharing your experiences!  My goal is to find out high wide spread the problem is AND to give Lionel a heads up that they are pushing the envelope with their new packaging.  I understand and appreciate the need to evolve the packaging but feedback is the only way Lionel could understand potential problems.  Happy Railroading to all!

I have no issues with the packaging  the rolling stock came in.

I'm with Don Winslow and Superwarp above.   My new purchases have been just fine.  3 Locos, and a several freight cars in the new style packaging.   All held solidly inside the outer box.

Funny, I recently opened a Lionel box and thought this packaging is nice. It was the new 0-6-0t engine, it even had the blue ribbons to lift the locomotive out. Granted they are tanks and I think tougher than most locomotives, I thought the clamshell was designed well to protect it.
The only issue I saw was the clamshell pushes out on the flaps so they don’t stay closed all the way.

Same as above. My new 0-6-0 T arrived in good shape and packed well from Ro. I agree that the clamshell insert works well. I always had a hard time with those styrofoam inserts.