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Late this morning I tried to contact Mth's Parts Department and I left my contact information. Within 15 minutes Midge called me, I have never spoken to her before and I want to complement her on this Forum for her professional and friendly customer service. I needed replacement parts for an MTH smoke unit and an assortment of traction tires and with her assistance these items are on order.

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Finding great employees/assistants is really difficult.

Then it becomes a two edged sword... the really superlative  "keepers" often move on.

Even when you can often match the a pay offer,  benefits and  future advancement potentials are much more difficult. 

Mike has a gem... hopefully he continues to recognize Midge's on-going  excellence and contributions. 

I totally agree Midge is the best most efficient lady in the world, and i have always thanked her for her expert service at MTH in YORK or when I went to tech school she knows her Job and will miss her when she retires but everybody needs to retire sometime and enjoy there retirement!

Especially Midge !  sincerely thank you Midge for your kindness and polite always!

Alan Mancus

@Henryjint posted:

Had my first dealing with Midge yesterday. What a pleasant and patient person to work with...and efficient too!  I told her about all the glowing comments posted about her on the OGR forum and she was flattered. Midge did tell me that she plans to retire next April after 19 years at MTH.

Well, it's kind of a forced retirement, MTH is closing!

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This forum is sponsored by MTH Electric Trains

OGR Publishing, Inc., 1310 Eastside Centre Ct, Suite 6, Mountain Home, AR 72653
800-980-OGRR (6477)
www.ogaugerr.com

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