MTH 20-3103-1 Pacific eccentric assemblies part no. needed...help!

having trouble getting into MTH’s parts site.....can some one give me the part numbers for the eccentric assemblies for both sides to MTH # 20-3103-1 please? Thanks as always...I picked up a locomotive that needs both sides...Pat

The Water Level Route.......You Can Sleep

Original Post

Can someone tell me what in the world I’m doing wrong on MTHs website, I log in, enter the item no. for several different Pacifics...and get no results found....tried cab no.’s tried doing logged out, logged back in....just would like to see if I could get these parts ordered....thanks!...............Pat

The Water Level Route.......You Can Sleep

Having fun with MTH?

If you go to there web site top left down a little you will see search  MTH products enter your product number  20-3103-1 . it will search for the item. when the item comes up and sometimes several will come pick the one you want. In this case only  one shows  , click on the picture. A window will  show giving info, click on support.  then you should see several Icons , the highlighted ones are active. You will see sound files,manuals and 2 small gears and large gear, this is where you would click and get a parts guide.  However no part guide is posted.  They do not post many, even   but not all the part number are any good.    Best bet take a picture and send it to Midge at MTH. or call them.   also you can down load  2015 Premier steam Locomotive Part Guide  1st editon from  MTH Web site  and idea what they call the part.

 

Hope it helps

Al Juzukonis posted:

Having fun with MTH?

If you go to there web site top left down a little you will see search  MTH products enter your product number  20-3103-1 . it will search for the item. when the item comes up and sometimes several will come pick the one you want. In this case only  one shows  , click on the picture. A window will  show giving info, click on support.  then you should see several Icons , the highlighted ones are active. You will see sound files,manuals and 2 small gears and large gear, this is where you would click and get a parts guide.  However no part guide is posted.  They do not post many, even   but not all the part number are any good.    Best bet take a picture and send it to Midge at MTH. or call them.   also you can down load  2015 Premier steam Locomotive Part Guide  1st editon from  MTH Web site  and idea what they call the part.

 

Hope it helps

Thanks for the tip....trying to get parts for this thing is silly......Midge is out of work right now, I tried to call her today...I tried my best to navigate without her help....boy I miss her! ...but I understand, she’s got a life to lead too........I hope all is ok with her, and wish her nothing but the best...calling her makes it simple......Pat

The Water Level Route.......You Can Sleep

Al Juzukonis posted:

Call customer service  I thought they got her some help. Do not be surprised if they have no parts even if they get a part number

I called today, all I got was a message from Midge herself, saying she was out....I’ll give it the old college try tomorrow......looks like it might be kitbash time if they don’t have the parts....reckon I’ll figure something out....thanks for your help......Pat

The Water Level Route.......You Can Sleep

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