Skip to main content

OK, fine, so WTIUs are delayed. MTH still selling trains and specifically high end Premier with whistle steam. They want to promote the app and while that's not my preferred choice, a compromise can be made. There are still folks out there with DCS Explorers from starter sets. It's effectively a single channel TIU with Wifi. One of the huge complaints is that not only is single fixed channel limited to about 5A (input says 6A, but the fuse is rated at 5A), and it cannot be used in passive mode. But the real kicker in the teeth is the software limitations. They limit to 3 locos, no advanced functions- not even whistle steam. So let me get this right, you start off, you buy MTH starter set. You then get deeper into the hobby and buy a whistle steam equipped engine, no TIUs are available to buy, you have DCS via the explorer, but you are crippled by a software limitation. MTH sells upgrade app licenses but they ONLY work when used with a TIU and WIU, not the explorer. MTH already has the billing model in place for upgrade licenses. They have the hardware out there.

What I'm proposing is another upgrade license for the DCS Explorer in which you unlock some of the hidden features and key ones like whistle steam. It just seems to me this tiering of the system, forcing the starter set user to buy a TIU and effectively chuck their Explorer. The just sets pretty off-putting.

Again, this simple, create an upgrade license or new version of the app that unlocks the DCS Explorer with some features so you can keep selling high end trains and not cripple your customer base with a control system that you cannot even build.

Let's think outside of box, let's do right for the customer- build your ever expanding customer base, still making money with licensing upgrades- a process and function already in place, and keep promoting DCS and MTH PS3 as a viable control system.

Mentioned in the recent talk with Trainworld was a beta version of the app. Obviously MTH is working on the app, this is a couple of bits flipped that literally turns on and off existing features of the app. Leverage your exiting customer base and products already out there, make some money in the process to cover development costs, but in the end- KEEP YOUR CUSTOMERS BUYING AND ABLE TO RUN TRAINS with DCS.

Again, maybe at some point in time the marketing team decided to crippled the explorer so they have to upgrade, but if you cannot produce the hardware to sell, how about selling the software upgrade?

I'll also ay this, if the intent was to limit features to make the explorer easier and less confusing to the sorting user that too was a fail.

Stop failing and start winning back some customers.

Original Post

Replies sorted oldest to newest

Again, the facts in front of us:

TIUs have been out of production for significant time.

The new WTIU may be delayed even more and is at least 6 months maybe more out.

In the same announcement, they said Steaming Whistle equipped USRAs are on the way. You also shipped the Big Boys.

They announced internally there is a beta version of the DCS app meaning the development team is alive and working.

There are already 2 upgrade licenses to the app. There is an active payment way for them to sell another license. Again, you have the path and business process in place to make this happen.

If you can't build the hardware or it's delayed- at least let your customer base have the option to buy the features via software- something you could sell.

What you suggest makes good sense to me, perhaps I am naive, but you seem knowledgeable about the issues. I think the Explorer had a number of drawbacks, particularly the after market version,  which came with no instructions nor a power supply.   That seemed far from ideal.   If MTH really expects new hobbyists to buy into DCS and PS3, they are going to have to do better and do it reasonably soon with their command control equipment (i.e., DCS).

"forcing the starter set user to buy a TIU"

You raise an interesting point.  Is MTH making sets or planning to make sets?  Haven't watched the Trainworld video, and it may have been addressed there.  Without sets they are a more affordable and varied fringe player in the industry, more like 3rd Rail.  Nothing wrong with that, but sure to disappoint those already invested in DCS/PS3 and not likely to attract a following of any size amongst new hobbyists, I'd guess.

Last edited by Landsteiner

I've been gone for 3 months, so today was the first day to turn on the trains.  Everything turned on ok and when I went to run my SW 177 switcher it ran, but I could not use rev or some other features.  The message "you must upgrade" came up.

I purchased the $4.99 software and then I did upgrade to the $25 one, but when I go to check the upgrade for what I purchased it does not show that I purchased.  What is going on?

I have a TIU that worked fine in Dec. 2022 and now it does not. 

Can someone help me here.  Thanks.

Bill Stanley

"stalled in Spokane"

@zipper69 posted:

I've been gone for 3 months, so today was the first day to turn on the trains.  Everything turned on ok and when I went to run my SW 177 switcher it ran, but I could not use rev or some other features.  The message "you must upgrade" came up.

I purchased the $4.99 software and then I did upgrade to the $25 one, but when I go to check the upgrade for what I purchased it does not show that I purchased.  What is going on?

I have a TIU that worked fine in Dec. 2022 and now it does not.

Can someone help me here.  Thanks.

Bill Stanley

"stalled in Spokane"

You missed this topic https://ogrforum.ogaugerr.com/...2#171485740927416452

I had to log into the app store- just to make sure I was still logged in, open the DCS app, at the top right under the upgrade there is a "Restore" I hit that, and then my License showed up.

Shut everything down and started over. iPhone app seems to work once wifi connected.  iPad is another story.  I deleted the app and reinstalled...same problem.  It will read and interrogation times out.

Any ideas?  No engines show up on the iPad app.  I go to add MTH engine....reading, interrogating and "timed out" appears. Nothing shows up.  Was working fine in December.

The app is old and a little () quirky.  I noticed that it seems to only look for the TIU only once when installing with no way to force it to look again.

Here's is what I found will sometimes work:

  • Delete the app from your iPad.
  • Download a new copy of the app but stop when it asks to be installed.
  • Switch your WiFi over to the DCS WiFi and make sure your TIU is on.
  • Continue installing.  It should ask you to confirm your TIU

Good luck.

As John said, there is no support for this app.  It was last updated 4+ years ago for IOS 9.  The current release is IOS 16.  The hope is that a new app will be available some time around the release of the new WTIU.  If not, the WTIU will just be another expensive aggravation.

@Danr posted:

I noticed that it seems to only look for the TIU only once when installing with no way to force it to look again.

Pretty sure it looks every time you launch the app. Turn off your wiu, open the app and you'll get a message about not finding a WIU/TIU (or explorer depending on your mode).

As for @Vernon Barry suggestion, the $5 standard upgrade for the Explorer should be made available and really has no technical hurdle in the way of doing so.  Then you can run your three engines with all the features they include.

Back to square 1.  I turned everything back on today and I did get engines on the iPad.  I deleted an engine and wanted to add it back and it will not show up.  In fact no "inactive engines" show up on the iPad, but they do on the iPhone app.   I have deleted the app a couple of times and reloaded it to the iPad.

Lastly, the DCS Wifi says no connection on the iPhone, but it does connect on the iPad.

So, at this point I can run engines from the iPhone, but not the iPad with the same app. Very frustrating that the iPad app does not sync.

Any wild thoughts out there?

I re-booted the the iPad, the TIU and the WIU.  I deleted the APP from the iPad and loaded it again. I went into "advanced" and found "recover engines", hit that and it said it was recovering, but nothing ever loaded, just buffering.

Bottom line - APP on iPhone works great, but I cannot get the APP to work on the iPad, where it was working fine in the past.  Some say this is an Apple problem.  Any fixes?

Thank you,

Mr. Bill

Attachments

Images (2)
  • No internet connection keeps popping up.
  • APP on iPad "recovering engines".  It did not recover

Add Reply

Post
This forum is sponsored by MTH Electric Trains

OGR Publishing, Inc., 1310 Eastside Centre Ct, Suite 6, Mountain Home, AR 72653
800-980-OGRR (6477)
www.ogaugerr.com

×
×
×
×
Link copied to your clipboard.
×
×