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Last Monday 14 September I ordered from MTH thru Midge 4 MTH Remote Thumb Wheel Cradle and 1 Thumbwheel assembly. I received the parts today so i am not sure what issues folks are having with MTH but order on Monday and receive on Thursday that is pretty good service. Now it could be the parts I ordered and that they were in stock. But 4 day turn around pretty good.

 
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@Dave45681 posted:

Just called.  The thumb wheel itself was out of stock (word travels fast, I guess - maybe John got all the ones he needed for backlogged repairs ), but I was able to order some cradles.

-Dave

I'm surprised they had thumbwheels at all, maybe the word does get around.  I actually got my supply of thumbwheels months ago when I heard they would not be available soon.

Hope the supplies keep coming ..........but it sure seems like someone should be getting the message !  🙄

@RJT posted:

Guys did I create a run on thumb wheels or upset anyone. I did not mean to start any problems or hard feelings just wanted to comment on the great service I got from MTH on a parts order after so many folks complained about not getting any parts. 

Not upset here either, I appreciated the heads up! 

Only posted to update the current availability based on my experience.

Even though I hadn't really prepared a proper list (I was originally only intending to jump on the remote thumb wheel parts since I saw this thread a couple of days ago), Midge was also able to help me with some traction tires.  So I bought some for subway sets and some diesels.  I think she said there were only 2 sizes they were currently out of that match a few steam engines, but it sounded like they would be getting more in.  So it sounds like most sizes are available at the moment.

-Dave

Last edited by Dave45681
@Dave45681 posted:

Just called.  The thumb wheel itself was out of stock (word travels fast, I guess - maybe John got all the ones he needed for backlogged repairs ), but I was able to order some cradles.

-Dave

You knew when this got posted that unless MTH rationed them out they'd all be hoarded and gone right?😉 Would have been better to have those of us that need them pay in advance and produce to order?

Last edited by BobbyD
@RJT posted:

Guys did I create a run on thumb wheels or upset anyone. I did not mean to start any problems or hard feelings just wanted to comment on the great service I got from MTH on a parts order after so many folks complained about not getting any parts. 

Thanks Rick.

Don't know how this will play out but it sure was great to have you throw a ray of sunshine our way with some good news about some supply chain from MTH. 😎

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