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Hi All-

For Christmas I got a new WBB New Haven J-Class loco.  Right out of the box the headlight does not work, and the sound is barely audible.  If you put your ear right next to the tender you can balely hear a faint sound of the whistle.  Kind of disappointing - I expected decent quality for a simple conventional loco, and I haven't had any problems with Williams/WBB diesels that I have.  Before I box it up and send it back, anyone have any suggestions as to what might be wrong?  I fine with trying to fix it myself if it's a known problem/easy fix.

 

Also, the instructions say only use WBB smoke fluid as others may be too thick.  Is this true, or could I use other brands?  It does smoke pretty well.

 

Thanks and Merry Christmas,

Don

Last edited by dmestan
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I had a similar experience a few Christmas' ago with a WBB Train Master.  I wound up sending it back to the dealer for a replacement unit, and had no problems. 

 

I have a WBB scale Hudson, and I can say that the WBB smoke fluid works better than the Lionel and MTH fluid I have.  The Suethe unit seems to "choke" on them.

Smoke: the company that offers the product knows more about it than anyone else -

follow the instructions about the smoke unit. Why would they have mentioned it

otherwise? (Not to get filthy rich on smoke fluid sales.) Instructions are like cookbooks: follow them.

 

Volume: there may be a volume potentiometer (pot) on the sound board; open the tender

and look for a slotted thingy (technical term) on the sound board. Gently turn it with something plastic, if its there.

 

Light: Williams headlights are notoriously dim in some locos under conventional operation;

not sure about the 4-8-4. Also, the shell comes off easily; open it up and look for

the obvious: bad or mis-placed/loose bulb, loose connection.

 

BTW, as on some other Williams die-cast steamers, the center-rail roller arm/frame 

often has a sharp, pointed shape at the end; these can catch of -some- brands of switches, causing the loco to jump/bounce/look weird. If you see this, file/grind off the

little pointed "nose". This is the voice of experience - took me a while to find this

one a few years ago. You may never experience this, though.

Last edited by D500

Be careful of how many cars you pull and how fast you pull them. This loco has a small motor and a "tall" gear ratio. A number of club members have burned out the motors on Williams steam engines. The 4-6-0 has the best gear ratio for the motor, but the traditional sized 4-6-4 and 4-8-4 locos are prone to motor failure when run with a too heavy/fast load.

Hi Don,

As D500 alluded to there is a potentiometer on the Williams to control the sound.  Both my L&NE PA1 AA set and my ATSF Berkshire needed the 'POT' adjusted when they were brand new.

 

This picture is from another member here who does a good bit of Polar Express modeling, but I can't remember his handle...the 'POT' is highlighted in the yellow circle and this pic is sort of a profile.  The center of the 'POT' will accept a very small flat blade screw driver, like one from an eyeglass repair kit, and it is sometimes necessary to turn it back & forth to find a spot that yields the desired volume.  Good luck, that's a nice present!

Robert 

 

 

Williams-Bachman POT Volume Adjust

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  • Williams-Bachman POT Volume Adjust
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OGR Publishing, Inc., 1310 Eastside Centre Ct, Suite 6, Mountain Home, AR 72653
800-980-OGRR (6477)
www.ogaugerr.com

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