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Hi. I have a NYC GP-9 #30-4188-1 with Protosound 2 from the Ready to Run set. While running it yesterday it suddenly lost all sounds. It still runs fine, smoke unit working, couplers working, all lights working. I did a feature reset and a factory reset and still no sounds. I took the cab off and didn't see any shorted or crimped wiring, all sockets looked to be securely plugged in to their sockets. I disconnected the speaker assembly and plugged it into another Proto-2 GP-9 I have and the speaker worked fine. I am assuming the audio amp on one of the circuit boards failed. Is there anyone who does repairs for audio amp failures and can a new one be installed at a reasonable cost? Thanks for any help.

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See this thread.  The audio amp IC chip itself is about $3 (plus shipping) but requires above-average soldering skills.  GGG will get you back in business.  You'll obviously pay more for labor/shipping. Given your swap test, I suppose you could arrange to just send in the board-pair which would save big on shipping.  But if it is indeed that amp chip, it blew out for a reason.  Double and triple check the 2 wires going to the speaker looking for any loose/stray strand of wire or slit in the insulation that may rub or contact the metal frame/chassis.  Rotate the trucks in all directions as this can sometimes move the wiring harness.

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