New engine (20-20929-1) arrived Friday. When trying to set it up this morning I keep getting the no engine to add message. No problem finding the other two engines on the layout. I usually don't have a problem adding engines when there are other engines on the layout but I removed them anyway to see if that was the problem. Still no engine found. Cleaned track, same result. Consulted Barry's book (2nd edition), it explains what the error means but I can't find any trouble shooting tips. Thinking it might be possible the DCS-DCC switch could be wired backwards I tried with it set to DCC. No luck. Thinking it could be a problem with the remote I deleted and re-added an older engine. Remote found it right away. I then tried with the second remote I keep as a spare. Same result, no engine. I don't think this is a problem with my DCS system.
My next thought is to bypass the TIU and see if the engine will start up in conventional. Before I crawl under the layout to do that I thought I would ask here. Is there anything obvious I am missing? What other simple things should I check? I am not a technician so I am not comfortable opening up the engine to mess with it's guts, especially since this engine is still under warranty.
TIU and remotes are running 5.00.