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@Ron_S posted:

More like when Vega and Pinto were supposed to revolutionize the car world.

Ron,

I don't remember anyone ever making this precise claim, but you have the essence of it  correct.

I know that Lee Iacocca (Ford at the time) and a GM executive told Richard Nixon in a White House meeting, around the time these new car lines were being launched, that they were necessary to beat the Japanese and keep the American car industry in business, or it would fail.

Their effort might qualify as claiming to be a revolutionary approach, but on the other hand, with the benefit of hindsight, we know how very, very poorly that effort turned out.

This new parts website has turned out just as poorly.

Maybe they're TRYING to discourage parts sales?

Mike

So I was at the modular layout yesterday. I needed to reset my Legacy Mohawk from 2011. I went online to look up the manual.....and, they're gone?!?!?!

Manuals are for purchase, if they have one.....is this for real or did I screw up?

Peter

Here you go Peter. They are there if you type in the product number but now with the parts rather than a different page.

https://www.lionelsupport.com/...1250LegacyMohawk.pdf

Pete

So I was at the modular layout yesterday. I needed to reset my Legacy Mohawk from 2011. I went online to look up the manual.....and, they're gone?!?!?!

Manuals are for purchase, if they have one.....is this for real or did I screw up?

Peter

Is Lionel now being run by some Harvard whiz-kid bean counter, intent on bottom line at the expense of alienating long time customers? It sure seems that way.

Now that MTH is in recession, maybe Lionel thinks they own the market and they just don't care? Either way its very frustrating.

Rod

@Rod Stewart posted:

Is Lionel now being run by some Harvard whiz-kid bean counter, intent on bottom line at the expense of alienating long time customers? It sure seems that way.

Now that MTH is in recession, maybe Lionel thinks they own the market and they just don't care? Either way its very frustrating.

Rod

We warned you of an elevated frustration level,…….I trust you found it to be “new & improved”…….new, yes, improved, mmmmmmmmm..no….😉

Pat

@Rod Stewart posted:

Is Lionel now being run by some Harvard whiz-kid bean counter, intent on bottom line at the expense of alienating long time customers? It sure seems that way.

Now that MTH is in recession, maybe Lionel thinks they own the market and they just don't care? Either way its very frustrating.

Rod

@Rod Stewart,

There's no such thing as a whiz-kid bean counter.  It's an oxymoron, like "Jumbo Shrimp" or, if you ask German car enthusiasts, "Fine Italian Automobiles".

Whiz-kids and bean counters are as extreme in difference as people could be, and never the twain shall meet.

However, no matter how they caused it to come about, you're absolutely right on the money with your comment that it appears that "they just don't care".

This is too big of a screw-up to be accidental.

Anybody have more Kool-Aid?

Mike

Last edited by Mellow Hudson Mike
@texgeekboy posted:

@Norton,

I can get to the exploded parts diagram of my 6-18565 on lionelsupport.com, but how do you find the owner's manual?

When I encountered this same problem (parts diagram and parts list on LIONEL service website, but no owner's manual for my F-3), I found other road names of the same non-powered TMCC A units' family as mine,  and one of them had the owner's manual listed and viewable on the parts page.

Find other road names of the same model you have, and check them for an owner's manual on their parts page.

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