I have to say Midge was fantastic either on the phone or by email. What ever you needed it always got done even when it should have been just a 'no we can not do that for you'. For those of us who repaired or fixed our own MTH trains I would dare say our loyalty to the MTH brand was in part to Midge.
Now when I was on the plane to attend ASC Tech class I started to become excited to meet Midge. I was trying to envision her work station, was it an office or at least a cubicle somewhere up-front of the building. No their she was seated behind a desk on cement floor with dim lighting where she overlooked the service dept and to the left parts/sales. Even thought it was dimly light over her desk, as I walked closer things just seemed brighter as I began to speak to her. It was a real honor and joy to meet her and I am grateful for her service to us.
I wish Midge all the best.
