I use to joke with the UPS driver when he delivered packages that looked like they were carried under the truck instead of in it. I asked if they run them over before delivery. One day the receiving department called me and told me that UPS wanted to see me. He actually had a box with a tire track across it. A lot of things happen in transit. Hopefully your vendor insured it. He will need to file the claim and get you a new one.
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