Well...that took about 10 minutes and the gentleman replied he was still in business. I indicated I wanted to order some of his decals and he said to send the information and money to him...furnished his address...which I believe is the same as the website lists.
Based on the posts I have read about this business, over the past year and a half, I would not place any orders. Sending money up front, then not hearing anything, and not receiving your order for months, is not a good way to do business. I don't see many people posting good comments about this company. Just the opposite.
There are better sources for decals if one searches around.
I would like to know who is the person that said they order $500.00 worth of decals from me as i never got it.
I am the guy.
My name is Andre Ming. I wrote check #4715 on 8/17/11 for $502.75 for a large order of S scale decals. The order and check were mailed to you on/about the same day. My bank cleared said check on 8/24/11, thus you received and cashed the check. I can scan the bank-issued photocopy and send it to you if you would like.
I can also forward either a hard copy or email of the order if you've lost it.
If you'll recall, prior to me sending in the order and funds, we had discussed your printer issues via several emails. I indicated I was willing to place a large order and pay in advance to help you get back in production. In addition, I solicited help from the Frisco.org fellows to pitch in and place pre-paid orders with the hope of helping you get back into business. Several of them also helped with prepaid orders.
I received an email from you on 8/20/11 stating you had received the order and funds, thanking me and saying you could now get on with purchasing a printer and renew production. I can forward you a copy of that email if needed. (Along with copies of all of our email exchanges if you desire.)
I wish you no ill... I just want my decals I've ordered. Hopefully we can resolve this.
Brad, it looks like ol' Grumpy is out of business- I would not be counting on things happening anytime soon. How many orders can get lost in the mail!!!! This is bad-- has anyone contacted the sheriff on this case?
It's too bad, he has some nice stuff. I have purchased some of his CNW HO scale decals through Caboose Hobbies in Colorado. Why people (customers) have to be put through so much run around is beyond me. I have seen other things over the years about dealing directly with Oddballs but that pretty much covered his attitude...hence the name Grumpy.
If , he won't give a refund , which happened to me , I told him to send the files(artwork) and I would get them printed . He did send me the files .
The problem with ALPS is you really have to know these printers inside out .
The only support is Japan or I think New Zealand . If get the files which is the most expensive part of making decals , most vector drawing programs and graphics dept. have software interface to read different vector files.These samples below are all homemade drawings .
I now have the capability to print my own decals .
I will go ahead and tell everyone that Tom was nice enough to send me the artwork for what I ordered and I will work on getting it printed after the holidays. Don't have much time now for that.
I consider for the price I paid, both monetarily, emotionally, and time-wise that this was worth it, since I can adjust the artwork slightly and get the car numbers I want. I am not proceeding with any legal actions or anything further. I am done with this and wish the rest of you all luck with this.
So Tom has sent me the artwork but does not have $68 to his name to reimburse me.
I have asked him to dig it out and refund me next week or I will have to explore my options. A regrettable situation tone cast into . He apprears to have nice product, but his false promises and lack of liquidity especially for a paltry sum are disappointing.