New in box MTH Premier Union Pacific USRA steam loco with Proto 2.0 20-3270-1 from 2007 Volume 1 catalog.
I received this engine the day after Christmas. My family wanted to join in on my hobby and worked out a deal on eBay. That said, upon opening the package – brand new box, never opened, with warranty card included, the engine did not work as anticipated. It was placed gently on the track, added into the DCS, started up immediately, and we waited about a minute or two before running the engine through its moves. All sounds seemed to work, but when we put the engine into motion, there was no movement. The bar, (no tether on this model), was pushed into the engine a bit more firmly and the engine did jump forward, but stopped abruptly and died. We were able to start up once more using the DCS, but the same thing happened. We did a factory reset, but the same problems arose. We also recharged the battery over night using an MTH charger. Once again, the same results. As stated, all sounds seemed to work well, even forward and reverse lighting. The cab light turns off when put into reverse and the front coupler does not disengage, but the coupler sound triggers. Other than that, all soft keys worked fine aside from interior light on/off. The engine is really great looking, and it being a gift, I would like to keep it if it’s an easy fix. Before I contact MTH to set up a meeting with an authorized MTH expert, I would greatly appreciate any thoughts on what I might be able to look for to resolve the problem. I don’t want to go too far with it, so I don’t jeopardize the warranty work. Thanks much and happy holidays to all. Lou