Skip to main content

@MartyE posted:

Good thread.  I really hope Lionel solves the issue and takes this seriously.  They have lost a few pre-orders from me because I couldn't guarantee I'd be happy with what arrived.  So far I saved myself the disappointment and hassle twice after getting burned 3 times. To Lionel's and my dealer's credit, one they took back after offering a solution I wasn't satisfied with, the second I did nothing with, and the third they replaced with a new shell.

I understand the difficulties of working with a factory thousands of miles away but this has been happening way too often.  I really appreciate Ryan addressing this issue and look forward to pre-order again without worrying.

I'm with you Marty. Having read the post from what Skip said(linked above) sometime after I got home Saturday, I really hadn't thought hard about it until looking at my pictures on Monday while on lunch. I am really hopeful that this is something that they have already been getting samples from the first catalog for 2021. I actually didn't realize how many color differences were in that catalog since I really only looked at a few things, but only ordered the Santa Fe 2-10-10-2 and a bunch of Mohawk's.

From the different colors of the Pacific's(and passenger cars to go with them), Camelbacks(Blue Comet version specifically), SD70Ace's, PA's(specifically the Delaware & Hudson & GM&O), it would be a shame if any of those came out with off colors to what they should be. V2 has just as much as a color palette as V1 if not more. I would imagine that soon some things will be flowing in, but I really would much rather have Ryan comment here on this to see when it has started. I guess we'll just have to wait then.

Lionel used to have a long standing practice of getting pre-production samples of every product. Having been a TTOS division board member or present for many BOD meetings from the early 2000s to about 2011, I have seen many Lionel pre-production samples and artwork for club cars. I even own some of them. They always provided a physical car for approval before proceeding with the production run. Not sure if they still do this with club cars these days. I’m fairly certain the same practice was followed with regular production items as well. I wonder when and why they stopped this practice?

Add Reply

Post
This forum is sponsored by Lionel, LLC

OGR Publishing, Inc., 1310 Eastside Centre Ct, Suite 6, Mountain Home, AR 72653
800-980-OGRR (6477)
www.ogaugerr.com

×
×
×
×
Link copied to your clipboard.
×
×