New Apple upgrade and MTH DCS

I might have missed it, can you repeat what is the issue?

My MTH app still works fine with latest apple update.

I haven't had any issues since the problem a few months ago with it not remembering I had purchased the premium version of the app.  What issue are you having?

If I should get a train to load, in many ways it acts on its own. Runs forward in reverse and does mot stop. With controller turned all of the way down engine still creeps along. I am unable to load no more than 2 engines at a time. (Actually I generally only get 1 engine and that is seldom.) i never had these problems before iOS 16.

basicslly

@Quay Beck posted:

If I should get a train to load, in many ways it acts on its own. Runs forward in reverse and does mot stop. With controller turned all of the way down engine still creeps along. I am unable to load no more than 2 engines at a time. (Actually I generally only get 1 engine and that is seldom.) i never had these problems before iOS 16.

basicslly

Did you try deleting the app and reinstalling it?

did you try a feature and factory reset on the engine!

Alan

It's been known there was going to be a problem for a few months. Sadly I don't think anyone really knows who is updating the MTH software these days. Hopefully someone will learn something at York.

As long as Lionel and MTH both want us to use our phones as hand held controller, someone has to be proactive in their SW development office and get the Beta OS's to see what is up.

Hi all.  We are aware of some issues with both the Android and iOS versions of the app.  The OP's issues are not among them.  There are some reports of incompatibility with some of the latest devices and OS.  We are in the process of updating the app to current Android and iOS versions at the present feature level.  Then, with delivery of the new WTIU, there will be another update released to support the new features and functionality in the new hardware.

Sorry for the inconvenience.  The supply chain issues demanded a lot of attention in order to keep building the engine boards in support of production.  We hope to release the app updates by the end of October.

@MTH RD posted:

Hi all.  We are aware of some issues with both the Android and iOS versions of the app.  The OP's issues are not among them.  There are some reports of incompatibility with some of the latest devices and OS.  We are in the process of updating the app to current Android and iOS versions at the present feature level.  Then, with delivery of the new WTIU, there will be another update released to support the new features and functionality in the new hardware.

Sorry for the inconvenience.  The supply chain issues demanded a lot of attention in order to keep building the engine boards in support of production.  We hope to release the app updates by the end of October.

Thanks for the update!

@MTH RD posted:

Hi all.  We are aware of some issues with both the Android and iOS versions of the app.  The OP's issues are not among them.  There are some reports of incompatibility with some of the latest devices and OS.  We are in the process of updating the app to current Android and iOS versions at the present feature level.  Then, with delivery of the new WTIU, there will be another update released to support the new features and functionality in the new hardware.

Sorry for the inconvenience.  The supply chain issues demanded a lot of attention in order to keep building the engine boards in support of production.  We hope to release the app updates by the end of October.

It's December, where is the status of this update?

@Vernon Barry posted:

It's December, where is the status of this update?

It ain't here yet.

Well, I as excited but disappointed with the news.

I am thinking of changing some of my upgrades to Blunani. Price is good and reviews are great. What do you think this for a plan.

Thanks

I guess it depends on what you're upgrading.  Keep in mind that you can't get synchronized smoke and sound for steam with Blunami.  For me, that's a deal-killer for steam upgrades.

Of course, my other major gripe with the direction things are going is the demise of the physical remote.  Lionel keeps the CAB1L, so they get points for that.  MTH abandons anything but using your phone or tablet to run the trains, not a fan of either.

Hi all.  We're just now hearing of some issues with the recent (a few days ago) iOS app release and will be checking them out as soon as possible.  Once we validate a bug, we'll squash it promptly and release the update asap.  It took a bit to get things cleaned up and brought up to speed but, we should be able to stay on top of things now.

Another new release of the app will be available when the new WTIU hardware ships.  We are releasing the WTIU design into production within the next few days.  We are cleaning up the design documents and finalizing the files for release.  It will be a bit after release before production hits dealer shelves.  We will certainly expedite things but, it takes a few months at a minimum.  The good news is, the design is informally released and doing so is just digital paperwork.  We are moving into the production stage which is much more predictable.  We will update delivery via our website and the newsletters, etc., once we pin down the date. 

I know it's been a long time but, it's finally here and nobody is happier about that than me!! 

Merry Christmas and happy holidays to you all.

Thank you for responding MTH R regarding the 3.2.2 issues.  Until a fix is determined and made available to the public, is it possible to take down 3.2.2 version from he APP Store and replace it with 3.2.1?  Is it then possible for us who already (intentionally or unintentionally) updated to 3.2.2 to delete and start over with 3.2.1?   I have many family and guests coming for the holiays and I need the Lash-up feature working!!!  Thank you.

@MTH RD posted:

We will certainly expedite things but, it takes a few months at a minimum .... I know it's been a long time but, it's finally here and nobody is happier about that than me!!

I think there are people who will be happier - those of us customers who keep buying MTH (and now Atlas) engines without a TIU to run them. Also, "a few months at a minimum" doesn't instill a lot of confidence. Just sayin'.

TO MTH RD

Another bug.  I cannot add TMCC/Legacy engines.  Once added, the "Done" button is there but not lit and will not function.

Please keep us posted on your progress.

Thank You

Thanks for the bug reports.  It will help narrow it down so we can squash it.  Everything worked fine but, we tweaked something completely unrelated and must have broken some routine.  We rushed to get it out before the holidays and didn't do another 100% feature test. 

Not sure if we can pull it back but will look into it.  Our app developer is on vac in Japan until after 1st.  I'm sorry to say there won't be fixes for the bugs identified until after New Year's.  I'll look into a means of helping @Porschev get a previous version.  Hopefully, you have another device that hasn't been updated.

@MTH RD any update on a new android release? the last release from 2018 got delisted from google play because of the age of the android SDK it's based on.

I'm a software dev for a large tech company, happy to volunteer my time and help QA any beta releases and file bugs if you have a JIRA or something to log them in to.

@DashingDanLIRR posted:

@MTH RD any update on a new android release? the last release from 2018 got delisted from google play because of the age of the android SDK it's based on.

When did this happen? I was able to install it on an S22 phone last weekend from the Play Store.