I just purchased 2 MTH elevated subway stations and elevated trestle.
Fastest shipping I ever experienced, great prices, and Mario answers all your questions.
Another GREAT OGR forum sponsor!
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So far I have used 4 of the forum sponsers. Three of them were outstanding, fabulous and professional. The fourth one was good too but they violated a pet peeve of mine by not writing or printing a "Thank you" on the invoice. With that said, I would still order from them again.
Malcolm
I have used almost all of them.
Cant say I have had issues with any of them.
I know from experience that the smaller stores are more likely to write a thank you on the invoice, than the larger ones, simply because the larger ones are sometimes swamped.
Despite that, on the few occasions I have called any of the stores, the folks are great.
I wish all of our OGR sponsors the BEST!
Originally Posted by Brother_Love:
So far I have used 4 of the forum sponsers. Three of them were outstanding, fabulous and professional. The fourth one was good too but they violated a pet peeve of mine by not writing or printing a "Thank you" on the invoice. With that said, I would still order from them again.
Malcolm
Malcolm,
Finally, someone who feels the same as I 
. To me it shows a proper up-bringing. Not only that, it's just good manners 
.
Yep Mario's is a great shop to do business with. I've got no complaints. Joe answers questions and follows through with special requests. I've never been left wondering when ever I initiate communications with him. He's probably quicker to respond than I am in those instances.
The only problem I have is that I'm one cheap SOB, so sometimes I have to hold off ordering until my needs exceed $200 in order to take advantage of the fast and free shipping. Than he has a special with coupon codes and I have to search for something to make up the difference. Darn coupon codes. 
I think Mario is a perfect example of it pays to advertise. His Forum sponsorship, his e-mail blasts, and apparent good service all pay off. I hope that this continues for him and he is very successful.
Have recently ordered several Williams Diesel's and pleased with the quick shipping and
fast response to emails.
Always good to hear positive remarks in regards to the forum sponsors.
Plain and simple, Mario's Trains is a great place to deal with. Any business with the level of integrity and professionalism Mario's Trains exhibits most certainly deserves to prosper and even more. We can only hope other train merchants follow the lead of quality service Maria's and other forum sponsors provides model railroad enthusiasts.
I agree, I purchased from Marios through ebay a couple of years ago. I think this was his primary method of sales at one time.
Needless to say best ebay purchase ever on a brand new "hard to find item" for a fantastic price.
His "store prices" are some of the best around,add the free shipping and he's tough to beat, internet responses are prompt and helpful.
I refer folks there whenever I can.
Highly recommended!
Originally Posted by RickO:
I agree, I purchased from Marios through ebay a couple of years ago. I think this was his primary method of sales at one time.
Needless to say best ebay purchase ever on a brand new "hard to find item" for a fantastic price.
His "store prices" are some of the best around,add the free shipping and he's tough to beat, internet responses are prompt and helpful.
I refer folks there whenever I can.
Highly recommended!
You mean to tell me that we actually agree on something?
I also had the best service with him. Retail is not easy but he gets it. He does things the way they should be done.
Glad to hear the good reviews on Mario's.
I'm close enough to his store in Winchester that I've thought about making a trip there one Saturday this fall for some train shopping.
Originally Posted by johnstrains:
Glad to hear the good reviews on Mario's.
I'm close enough to his store in Winchester that I've thought about making a trip there one Saturday this fall for some train shopping.
Whoa, you are the fortunate one! No retailers in my area come anywhere close to Mario's affordable pricing and with superlative customer satisfaction service too.
I was 5 miles from Marios today and didn’t have time to stop on my way home to Myrtle Beach SC. Maybe next time.
I have made several recent purchases from Mario’s with fast shipping and no problems at all. When I needed help their phone service was good. They are kind of my go to store if I can’t find it locally.
@Hot Water posted:Did you happen to take note that this thread is over 6 YEARS OLD???????
Not sure what that has to do with anything. Mario's is still owned and operated by the same people, no? Would you have preferred that instead of Da Good Soldier doing a search and commenting on an older thread, that he open up a new one?
Never had issues with them. Bought a z1000 and a bunch of fastrack. They have great prices.
I've heard Mario's was good. as far as Dallee goes, I start by saying, their stuff is great. I've told people to buy their product BUT I will never buy from them again. Their customer service guy treated me like a piece of-. condescending, accusatory and outright rude to me concerning a return. a Horrible person.
I ordered quite a few items from them in the past. Always paid for pre-orders promptly when ready.
They asked for pre-payment for a Lionel pre-order for a 6 car set of EJ&E Boxcars and I did.
Well over two years later, there was no info on whether the cars would ever be produced and to this day they have not been.
After 2 or more years, I asked for a refund. Was told the prepay was to protect against people like me who pre-ordered and then want to cancel. They would refund with a restocking charge applied. 15% I think it was. This for an item they never had yet and no idea if it was ever going to be produced. Offered store credit which I took but didn't appreciate since they had nothing I needed. Used the credit to buy a small diesel just to get out of any further delays and end my dealing with them.
I have since found a more friendly dealer and am very satisfied.
I have enjoyed ordering MTH items for Mario over the last several years ... they have been very helpful to me... Their prices and discounts are great...plus there free shipping deal! I am not quite sure how he does it... :-)
