Well I just opened my new Chessie SW7 I received yesterday to set up to run. The Lionel gremlins strike again. The front electro coupler was swinging in the breeze. All the parts were there except the screw that holds the coupler. I lightly rolled the engine 360 degrees a few times and can’t hear the screw rattling in side, not in the box or the wrapping or shipping box. Everything was sealed in a plastic cover on the orange and blue box. No screw to be found. Took some pictures though for your enjoyment . If I had the screw I think I could fix it myself. Does H-10s come to mind? The wires aren’t stripped like Gunnerjohns was. Like most of us I’m very frustrated. One picture shows the screw hole may be striped, however I see yellow paint halfway through the hole (screw too short?)
Unfortunately I discovered that one of my crew figures were missing. I have requested a new one from Lionel. Sorry to hear about what you found when you opened the box.