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I broke out a brand new lionchief polar express yesterday and put in only mega steam gingerbread scent smoke fluid. The train has run now for maybe an hour and so far we have not gotten any scent smelling anything like gingerbread. Instead we're getting a smell that my wife and I describe as that smokey smell you get after you blow out birthday candles. Is this normal? Will it go away? Should I try to use mega steam eliminator? Or should I try a different holiday scent? Thanks. 

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You should get Mega Steam Eliminator fluid and use it on new locomotives before adding the scented smoke.

Eliminator enables you to neutralize the factory smoke scent.  Just add Eliminator to your new engines, allow it to completely burn off then repeat the process two more times.  Once finished, you can add the scented fluid.  You won't believe the difference!  

Excellent stuff !!

 

Last edited by NYC 428

Well I have run the eliminator through the train now for 4 full cycles. I let 3 of them soak for a half hour like the instructions say, and one soak over night. I'm still getting that very obnoxious smokey burning smell. It only smells when the smoke is turned on. I'm beginning to wonder if something is wrong? The train puts out a nice amount of smoke, so the smoke unit is working. I'm thinking about opening it up, or sending it back since its new. When I originally put in the scented fluid, I only put in several drops, so I don't think that I over filled it. But if it was over filled, would it give off a burning smell? Also, does mega steam smoke fluid or eliminator void a warranty? Any help or suggestions are appreciated.

Since all of the manufacturers have their trains produced overseas, the factories over there use whatever they have on hand to "prime" the smoke units. It is usually something "foreign."  Some have even used plain water thinking that the customers here would not notice...they did!  The whole batch was recalled a couple of years ago.

 We share your frustration with the nasty, awful smell that comes with a new engine. My boss hates it and she always knows when a new engine has arrived, which is not best. That is why we spent a couple of years developing our "Eliminator" and testing it to make sure it would help solve the problem.  It usually takes about 5 filling cycles to get the smoke to smell like "sprite" with a lemony-lime smell. Then you know it is working.  It takes time to cleanse the smoke unit and wicking material so be patient. It usually works. Sometimes, however, it is necessary to replace the wicking material as has been mentioned in this thread.  "Eliminator" was also developed so that when you put in your favorite scent, you get back your favorite scent from the train...that is the whole idea. Thanks for purchasing our product and for purchasing the "Eliminator" which should solve your issues. We also suggest that using "Eliminator" once a month will help maintain your train's smoke unit.

JT's Mega-Steam: see www.megasteam.com

Proudly made here in the U.S.A. by life-long train people for train people.

 

I realize this is unrelated, but what I enjoy the most is:

"That wonderful, musty, OLD TRAIN SMELL!!!!

There's still no smell like finding an old train that hasn't been ran in years, opening the box, and  applying the first electrical current back to it, usually while it just sits there, making that WONDERFUL buzzing sound!!!Then you can start to smell those Old,hard as rock smoke pellet residue!!!!Add a LITTLE smoke fluid, to break it all up, AHHHHHH!!!!!,now that's livin'.

Last night I set up a small loop of fast track out in the garage to get the smell out of the house. Wow does that garage stink! lol. We left for the day and the smell followed us in the van for a while, and as soon as we returned, the smell was still waiting for us in the garage. I think I will do another over night soak with the eliminator and run it in the garage again in the morning. I can't wait to get that PE back under the tree and have that gingerbread smell filling the living room.

I also tried both the gingerbread and eliminator in another engine, and they both worked and smelled great. Thank you mega steam for great products. 

 

Coltm16a2556:  Sounds like you have done all that can be done with trying to get rid of the nasty smell. You have gone extra miles in your attempt. "Eliminator" should have worked by now.  Rarely, but sometimes, the wicking material is scorched or burned and that smell is what you are experiencing (that may have happened when it was primed and tested overseas?) and if that is the case, there is nothing else to do but change out the wicking material.  There are several experts on this forum that can do it for you or advise you further.

If the wick did get burnt that smell will never go away until you change the wick out and clean the smoke unit out. A charred wick will affect the proformance of the smoke unit as the wick will not be able to fully absorb the smoke fluid.  I'll take a little "Eliminator" on a ear swab and clean the smoke unit with that then put in a new braided wick from MTH and prime the wick with fluid before putting the cover to the smoke unit back on. 

Well it seems to have gotten a little better after a fifth and sixth round of eliminator. It still stinks, but its not obnoxious to the point of giving us a head ache like it was. I bought this set new a couple months back, but just recently got it out for under the tree. It was never ran without fluid. I have to call Lionel tomorrow anyways for a faulty power pack. (its a lionchief PE) I might see what they suggest about the smoke unit. Maybe they will fix it? If not I will look further into deep cleaning or replacing the material inside. It seems like a nice set and the kids love the polar express movie, but its a little disappointing to have a nasty burning smell and a power pack that failed within an hour. (luckily i have an extra). I appreciate all the replies and suggestions.

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