I've only ordered from them once, haven't had any issue with my order. They are not my local train store, but they do have things that I could not find locally.
I have dealt with grzyboskitrains.com? and have been well pleased. Prices are good and their communications are excellent. I would definitely deal with them again.
Ray
I have had excellent experiences purchasing from them, and they are great about repairing or replacing when necessary. But, if you approach them the wrong way, they can be ornery. Many, many other train stores are like this. Not a place for snowflakes.
cjack posted:Well I just received a brand new set of Lionel Heavyweight passenger cars from Grzyboski and three of the unopened boxes had cars each with a broken truck on them. Shipping box shows no issues. Rats. I just looked on Lionel parts and the trucks are not available. No surprise there if this is any example of this product's history.
Rats again.
I emailed Grzyboski for a return.
Update...
Grzyboski took the set back prepaid, inspected them, said yes they look damaged in shipment maybe by a hard drop. They inspected another new set which were perfect and shipped them to me. The new set is fine.
So...I'm well pleased with the communications and the service. The set was on sale as well.