Missing Knuckle from Santa Flyer Boxcar

I would email them as opposed to calling, if you sent one out tonite you'll likely hear from them tommorrow. They should make good on it, it seems alot of rolling stock is missing parts and lettering lately,must be pushing the chinese manufacturer a bit too hard.

Fill out the form on the "service/repair question" link.

http://www.lionel.com/ContactUs/

Thanks Rick, I'll do exactly as you suggest and thanks also for the link, I appreciate it.

Slight wear marks on the wheels and it looks as if the knuckle pin was once in there.  Maybe a broken previous sale returned for a refund with the customer never disclosing the break.

The pin and the Knuckle for your Flyer Boxcar are available from Lionel for $.60 each so Lionel does have them in stock. I checked their repair pairs.

I can't tell from your picture, but is the truck screwed to the underframe or riveted?

What you ask Lionel for may depend on how easy it could be to disassemble.  Of course they could send you a just a pin and a knuckle, but that assumes you have the tools necessary to install the new rivet, not everyone does.

If the whole truck can be unscrewed from the floor of the car(sometimes the body must be removed first, as the screw is from the inside down into the truck), a truck replacement might be the simplest path if you do not have the riveting tools.

Of course if the trucks are riveted to the floor, then you would need the tools either way, unless Lionel sent you a whole floor assembly with the trucks mounted to it.

-Dave

Lionel will have you send it in to them.  If the dealer you bought it from was a Lionel Authorized Service center they should be able to quickly fix that one.  Easy fix, but frustrating for you the customer.

Jim