Yeah, you don't get much on the form of over communication from Scott Mann and company.
I don't understand this post, Matt. Scott has consistently been one of this forum's best communicators regarding his products and any issues associated with them. Heck, Atlas doesn't even respond for weeks regarding the F-7 issues, and when it appears to do so, it is through surrogates while many order cancellations are taking place.
So a container arrives in CA, how much time does it take to clear customs and get delivered to Scott? How much time does it take for a small staff to break down the container and verify its contents? How much time does it take to sort the items; aggregate specific orders; package individual orders; and get them out the door; and, finally, delivered to the customers?
I have no answers for those questions; but, with a small staff I can imagine it takes more than a few days.
I get it--folks want their stuff fast. Just be realistic with your expectations.