A Separate Forum for Product Issues...?

Given the sheer volume of concerns raised by members regarding their recent  purchases, I wonder if it would be possible to have a separate forum in which to voice these concerns?

I ask because it seems that quite often, no matter the OP's original question, threads will very quickly fall into frustrated buyers expressing their valid concerns about the product in question, even if the OPs opening post has nothing to do with "quality"...or the lack thereof.

Case in point; the recent question about re-painting the Lionel H10; this fellow actually said he was happy with his. After a couple of responses that actually addressed the question, we then see more comments about issues others have had with that model; all valid, but not to the OP's point.

Sharing our experiences (both good and bad) is very useful and helpful, and I get the frustrations, which is why having a separate place to voice these issues seems like a logical step...doesn't it?

Mark in Oregon

Original Post
Hot Water posted:

You mean a separate forum just about product complaints?  Not likely, in my opinion.

Perhaps...but why not? Instead of cluttering threads that have nothing to do with "product complaints", this way those with "issues", (as I called 'em) could go nuts and leave the other threads to themselves. 

Just wondering out loud...

Mark in Oregon

I suspect that if such a forum was created, it would set records for both the number of deleted threads and the rapidity of said deletions!

Later Gator,

  Dave

 

Here comes a Yankee with a blackened soul,
Heading to Gatow with a load of coal.
......Anonymous U. S. pilot during the Berlin Airlift

These forums have sponsors.  I suspect that some of the sponsors might not take too kindly to all of our Bitg & Mng.  In today's world we have more venues to complain about products and services than those of us who are a bit older could ever have imagined.  

If you don't like a restaurant, just write a bad review on Yelp.  In our hobby we can air our thoughts about products to a certain degree.  It is a double edged sword.  Does it take away some of our "Buyer Beware" mindset ?   I don't know.  But it does clutter our time.  

Dan Padova

 

"In the course of my life I have had to eat my words, and I must confess it was a wholesome diet"..........Winston Churchill

                                                                                                                                        

Again(!) all I was saying is that all this  (to quote Dan here) "Bitg & Mng", (which is taking place anyway), is cluttering up threads about other things.

I agree with "Sinclair" that it would "be more productive to address complaints to the manufacture, not just airing their grievance on the forum", but the fact remains that these comments are happening "on the forum", often in threads that are not started by people airing their grievances, but asking or commenting about other things.

Mark in Oregon

Mark, after giving it more thought.  Basically, letting it penetrate the thick walls of my skull, I can see where a special category could be devoted to complaints about products or services.  

Dan Padova

 

"In the course of my life I have had to eat my words, and I must confess it was a wholesome diet"..........Winston Churchill

                                                                                                                                        

Strummer posted:

Again(!) all I was saying is that all this  (to quote Dan here) "Bitg & Mng", (which is taking place anyway), is cluttering up threads about other things.

I agree with "Sinclair" that it would "be more productive to address complaints to the manufacture, not just airing their grievance on the forum", but the fact remains that these comments are happening "on the forum", often in threads that are not started by people airing their grievances, but asking or commenting about other things.

Mark in Oregon

I’m not picking on you Mark, please don’t take this the wrong way....I’m merely pointing out the obvious......the problem with what your suggesting is it would never be a constructive thing....you’ve witnessed it yourself....once the bandwagon gets to goin downhill, the name calling, the bickering gets waaaaaay out of control (no brakes) .......the forum in general needs the sponsorship. However, we are a spoke in the Mfg’s Wheel....Are we a big spoke, or a lot of spokes? That’s not for me to answer....but a Mfg. might question why are they bothering if all that happens on a particular forum is a bunch of non-constructive BS...not saying there  is not legitimate issues!...there are, but a lot of times, it’s handled improperly. And the folks that run this forum would be ripping their hair out trying to keep it constructive.............Pat

The Water Level Route.......You Can Sleep

Dan and Pat

Thank you for the thoughtful responses.

I guess you're probably right; an additional place just to to bemoan products probably wouldn't help. I was merely thinking of a way to avoid the over-loading of complaints on threads which originally were posted about things other than QC issues, like repairs or painting.

When I see a thread that I think might be of interest, it does bother me to then have to wade though all the negative posts that will oft times appear; but I guess my frustration is nothing compared to the frustration a purchaser feels when his/her sometimes expensive item is faulty right out of the box!

So on it goes...

Mark in Oregon

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