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Bought a couple of figures - a car hop and a rider on a horse. Detailing on both are well done. The horse is superb especially the rein detail.  Both packaged separately in jewelry boxes. The horse arrived lame. I think they still shoot horses in this condition. Anyway the vendor told me to super glue the leg back on. I suppose I could file a damage claim with the post office for the $25, but this was a result of poor packaging not bad handling.  Since this was through the bay, I can claim a refund for the damaged item.

Would you just glue the leg back on and forget about it? Or would you file a bay claim since it is damaged. Most likely you get your cash back and then end up keeping the dead horse.

Interested in your thoughts on this.  horse n girl 

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@ScoutingDad posted:

Bought a couple of figures - a car hop and a rider on a horse. Detailing on both are well done. The horse is superb especially the rein detail.  Both packaged separately in jewelry boxes. The horse arrived lame. I think they still shoot horses in this condition. Anyway the vendor told me to super glue the leg back on. I suppose I could file a damage claim with the post office for the $25, but this was a result of poor packaging not bad handling.  Since this was through the bay, I can claim a refund for the damaged item.

Would you just glue the leg back on and forget about it? Or would you file a bay claim since it is damaged. Most likely you get your cash back and then end up keeping the dead horse.

Interested in your thoughts on this.  horse n girl

You could shoot the horse but you wouldn't get a a refund    Tough call.  At the very least you should contact the seller and tell them you really like the item.  They might give you a discount.  If you ask for a return, you won't win because you really wanted the item and they'll tell you to send it back.  I've been there.  In my view, somewhere down the line, my elbow would probably hit the horse on the edge of my layout, it would hit the floor and break into a few pieces and I would end up gluing it anyway.  Besides, I have a dog, a greyhound that we adopted from the track, and her back leg was broken and has healed in a weird way that you can still see it.  We say that leg ads "character".  A glued leg can be a good thing.

@ScoutingDad posted:

Bought a couple of figures - a car hop and a rider on a horse. Detailing on both are well done. The horse is superb especially the rein detail.  Both packaged separately in jewelry boxes. The horse arrived lame. I think they still shoot horses in this condition. Anyway the vendor told me to super glue the leg back on. I suppose I could file a damage claim with the post office for the $25, but this was a result of poor packaging not bad handling.  Since this was through the bay, I can claim a refund for the damaged item.

Would you just glue the leg back on and forget about it? Or would you file a bay claim since it is damaged. Most likely you get your cash back and then end up keeping the dead horse.

Interested in your thoughts on this.  horse n girl

I agree with Iron Horse. super glue the leg. My favorite brand is Sinbad Glue. It glues everything to anything! Trumptrain has used it to glue large rocks together to make hillside formations on his mountain. I have used it extensively. It is GREAT!!!!!!

So far 3 keep and glue the leg on, 1 for return. I really do not like rewarding bad bay sellers doing a bad packing job. Seems to me all this does is encourage them to keep doing poor shipping practices. What if one of you are the next buyer with broken items?  On the other hand I really do not want to bother. Undecided.

Not that long ago I bought 100 pieces of used Atlas track - straight and curved - buck a piece for the lot. When the track arrived one half of each snap clip on each side of the track was busted off - pieces were rolling around in the box. The guy did not put any padding on the ends of the track, but did pad the top. I let him know about the poor packing, but ended up keeping the track.  The track itself was still in very good condition - kind of hard to mess up solid rail. Only one piece had a detached rail. As one of my buddies says - can't fix stupid - you can decide on who I am referring to.

@ScoutingDad posted:

So far 3 keep and glue the leg on, 1 for return. I really do not like rewarding bad bay sellers doing a bad packing job. Seems to me all this does is encourage them to keep doing poor shipping practices. What if one of you are the next buyer with broken items?  On the other hand I really do not want to bother. Undecided.

Not that long ago I bought 100 pieces of used Atlas track - straight and curved - buck a piece for the lot. When the track arrived one half of each snap clip on each side of the track was busted off - pieces were rolling around in the box. The guy did not put any padding on the ends of the track, but did pad the top. I let him know about the poor packing, but ended up keeping the track.  The track itself was still in very good condition - kind of hard to mess up solid rail. Only one piece had a detached rail. As one of my buddies says - can't fix stupid - you can decide on who I am referring to.

Ask the seller for a discount, if they refuse, file a claim with Ebay. The negative feedback will be worse than the couple of bucks off.

Keep Trigger and perform the surgery.

@ScoutingDad posted:

Bought a couple of figures - a car hop and a rider on a horse. Detailing on both are well done. The horse is superb especially the rein detail. =snip=

Interested in your thoughts on this.  horse n girl

Just curious, ScoutingDad, as it's hard to tell from the photo.  Are the horse's ears modeled flat against its head?  Normally, I'd expect to see them standing up but that might be a delicate (and fragile) detail to include.  The reins do look nice as is the pose in general of both rider and horse.

I like the waitress as I am particularly interested in, shall we say "food service" figures.  With that apron and frilly dress, I see her fitting in perfectly in a pancake house or a New England eatery called the "Copper Kettle" :-).  No roller skates 'though for my 1920s/1950s diners.

Good luck with your decision.

Tomlinson Run Railroad

@ScoutingDad posted:

Bought a couple of figures - a car hop and a rider on a horse. Detailing on both are well done. The horse is superb especially the rein detail.  Both packaged separately in jewelry boxes. The horse arrived lame. I think they still shoot horses in this condition. Anyway the vendor told me to super glue the leg back on. I suppose I could file a damage claim with the post office for the $25, but this was a result of poor packaging not bad handling.  Since this was through the bay, I can claim a refund for the damaged item.

Would you just glue the leg back on and forget about it? Or would you file a bay claim since it is damaged. Most likely you get your cash back and then end up keeping the dead horse.

Interested in your thoughts on this.  horse n girl

Jeff, sorry about tripod, I am sure you have the skills to fix him and still give a review of the seller that would ward off the slowest of buyers including me. I think if you fix it, it will look wonderful on your layout ridding up the the drive in window! LOL Really I hope you keep it and fix it!

tomlinsonrunrr -  The horse does have ears poking up and forward. I am having problems with my digital camera - it does not seem to auto focus very well anymore. The photo was taken on white paper, outdoors overcast sky. I thought that would be good lighting for this type of image - guess not.

Looking at the ears I wonder if the bouncing around in the box abraded one of the ears or bent it. The painting detail on the rider looks really good. Couples of misses - the bridle is molded in but not painted and the saddle and blanket are there but no strap painted in to hold the saddle in place. There is a whitish blaze painted from the chest through the belly - looks like hair - wow nice job on that.

I think this one is going back - too bad.

no roller skates on the girl, there are also a couple of other figures in the set. I think the quality of finishing is good -  would have liked to see eyes or eyebrows touched in. Aside from the bad packaging and the snarky reply, the products seem fine. 

Last edited by ScoutingDad

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OGR Publishing, Inc., 1310 Eastside Centre Ct, Suite 6, Mountain Home, AR 72653
800-980-OGRR (6477)
www.ogaugerr.com

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