Kudo's To Atlas O

hello chessie1971.........

That is GOOD customer service , too bad other companies(lionel.MTH,Williams/bachmann) cannot do that.

the woman who loves the S.F.5011

Tiffany

Yes it is Tiffany!!! I had pretty good service out of others had little trouble with MTH and Lionel but here lately they have been doing good for me.  

hello chessie1971........

Did you have GOOD customer service from Williams/Bachmann ?  I will be ordering the Williams Santa Fe NW-2 #21698 this friday from Patstrains. I hope it still on sale by then.

the woman who loves the S.F.5011

Tiffany

Yes i did. I always had good service from them even when i was in HO scale. I know some have with them. 

That is very good to know, I love the Atlas O rolling stock.  I just picked up an Atlas SW-9 from a guy on the forums and I'm hoping if I ever have a need to send it in, I'll get the same great service you received.  They are a great company.  Thanks for sharing that information with us.

Your Welcome J Motts !!!

Here is a short video of my atlas caboose red light fixed. 

Chessie1971....

if you don't mind me piggybacking on your thread, I share the same sentiments about Atlas.  I sent an RS3 in to Bill Serratelli and the service/repair time was outstanding. He/Atlas does a great job in addressing problems quickly and efficiently.

Bill

Thats ok why i put this up here LOL. Bill did the repair on my caboose. 

Here's another plug for Atlas' customer service. I've had a few locomotives in for repair and each has been taken care of promptly. I'm very impressed with Atlas and was extremely pleased when the company joined the ranks of three rail O gauge suppliers as I'm a long time purchaser of Atlas equipment in other scales.

Bob