Locos not responding

I posted this elsewhere and might have got buried, I  apologise to those that read all posts - I have a DCS Commander so I hooked that up, the locomotive is found and starts up, however it won't run. I just have it from DC Track power output to my track and put in DCS command mode but the loco won't move. I did try a couple of different locomotives and switching the cable around. So I'm wondering if it is in fact the TIU or something else? If I hook the track directly to the z-4000 it will run locomotives fine. I did search the site last night and read thru the forums for some help but couldn't find this particular problem and the DCS manual is pretty limited. The software on all my equipment is at least one year old, possibly more like 18months and I was reading they did a software upgrade to address this type of issue?  

Original Post

What  transformer are you using?  Specifics are missing in the post.  What is the engine cat. #?

Where are you connected to on the Commander?  Variable? fixed?

Did you push ADD to add the engine to the DCS Commander?  Sounds like an address conflict.

Are you able to do a feature reset?

bruce

Transformer says model z750. This is hooked to fixed power in on the DCS commander. Feature reset I tried. How do you select the option?  I tried the factory reset. Engine starts up but downs move. I am using DCS mode the loco right is a GE Evo model 

Yep looked at that and the loco book. I can't get it to do a reset. I press the whistle horn button once and the bell five times. It won't reset will keep ringing or stop but no reset. I've tried numerous times different times between buttons but no joy. 

Is it possible all locomotives would be in neutral? I have five or six locos and none will run. Is there some setting on the Commander that will cause this? I see it can be tricky (from searching posts) to do a reset. I vaguely remember years ago having the same issue. I don't see how this would affect all locos though? I previously operated all locos with the handheld remote before my TIU stopped working, is there something on the handheld that would have affected all units?  

Tried to mess with it again tonite but now it won't recognize any locomotive on the track so I can't even do a start up. I put a different loco on the track and now the commander doesn't see that or the one prior. Last night I at least got that far. I give up for now. 

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