I am beginning to think we’d all be better friends if these conversations were had in person, like at a train show, rather than on the internet. Being a John myself I can empathize with both the Jonathons While in most cases people do not intend for these comments to be personal attacks, they certainly come off that way at times.
Imagine having just spent an incredible amount of time helping advise on a massive production run and then getting run thru the cheese grater by a bunch of keyboard warriors the moment these things get delivered. There will always be mistakes on these and every other model, some worse than others. It does seem that was amplified by the complexity of this production which is understandable given all that was going on while it was happening and it’s size.
However, while Jonathon and Scott and everyone else involved were working their tails off to bring you all the very best... MTH was closing its doors, Atlas is still trying to make product from 5 years ago, and Lionel is too busy with fantasy paint schemes to make anything half accurate. If you aren’t happy with your 3rd rail models, the customer service remains first class. BUT If you chase off the people involved in the only worthwhile show in town then you will be left with nothing. You won’t even have a fence to sit on anymore.
I know people often intend to be helpful with their criticism but it does not always come off that way over an Internet forum.