@Mark Boyce posted:Oh oh, Mike! Burnt smell is a clincher.
Hi Mark, its heading back to the seller!
|
@Mark Boyce posted:Oh oh, Mike! Burnt smell is a clincher.
Hi Mark, its heading back to the seller!
@mike g. posted:Hi Mark, its heading back to the seller!
👍🏻
If I was the seller, I would certainly refund money and take it back.
I’m sorry for you!
@mike g. posted:Well guys I am a little PO'ed and I need some more advice. As most of you know I purchased my first steam engine. With the advice of many folks here I waited till I got a battery replacement before even getting it near the tracks. Well they came in yesterday and I was so excited like a little kid, I was going to run my first steam engine with smoke, bell and whistle!
I put the battery replacement in the tender, set the engine and tender on the track, hooked them both together, powered up the track, added engine to my DCS system and let it sit there for a few minutes. Started it up and man it sounded great, whistle was wonderful, so I started down the track chuffing away. 6 feet later DEAD ON THE TRACK!
So my question to you all is now what do I do?
Mike, imo the seller delivered an operating engine and therefore is under no obligation to do anything. Your choice is to fix or keep it as a shelf queen. You can aways ask, for an adjustment. I test all the stuff i sell and do a full, disclosure of what I find. If a buyer came back and claimed an engine did not work, we would have a problem. Remember We are buying stuff 10 to 15 years old, todays electronics cannot be expected to last 70 years like the post war engines do ... but no computer chips on those either.
@ScoutingDad posted:Mike, imo the seller delivered an operating engine and therefore is under no obligation to do anything. Your choice is to fix or keep it as a shelf queen. You can aways ask, for an adjustment. I test all the stuff i sell and do a full, disclosure of what I find. If a buyer came back and claimed an engine did not work, we would have a problem. Remember We are buying stuff 10 to 15 years old, todays electronics cannot be expected to last 70 years like the post war engines do ... but no computer chips on those either.
Jeff, you are right, our used engine sales are no warranty transactions. When I sell an engine, I check every function thoroughly before posting for sale and again before boxing it up to ship. I am too much of a softy, in that if a buyer opens the box and says it doesn't work, I feel responsible and offer to buy it back. However, I have been in Mike's shoes, and discovered that something didn't work that I bought second hand. I kept it to myself and never told the seller. I know I wouldn't have made a good businessman or even a train show vendor. I always preferred to work for a paycheck and let someone else worry about the money side of it.
JPaunicka,
If that steamer runs half as good as it looks, you have a winner.
Beautiful!
This is a tough one Mike.
If I was the seller and a customer came back to me a week or two after the engine was delivered, stating that the engine died after he opened it up and installed a foreign part (the BCR), I would not jump to offer a refund, or even an adjustment.
I understand why you did what you did, but you would have been in a much better position if you tested the engine as delivered and notified the seller right away that it was defective, if it did not run.
You said in a later post that it was now on its way back to the seller - how was this resolved?
Well thanks for all your input on my dilemma, Well I contacted the seller this morning and asked if he would take it back for a full refund or at least share the coast to fix it. I know it was his choice to do either or nothing. But being a nice person he agreed to a return for a full refund. I hope I can find another one for what I paid for this one.
Thanks again guys!
JPaunicka, outstanding looking engine!
Fantastic Mike
Glad that it worked out - happy hunting
@Lionelski posted:Fantastic Mike
Glad that it worked out - happy hunting
Me too! I just found one here on the forum. I emailed the member asking him about it.
Now that's pretty.
@mike g. posted:Me too! I just found one here on the forum. I emailed the member asking him about it.
Glad things worked out for you, Mike. As for the new one, I hope it isn’t another Pennsylvania bound for desecration I would hope you also avoid any NYC’s, NH’s, or D&H’s... I’ll keep the pitchforks handy!!!
Hi Paul, thank you and yes it is a Pennsylvania RR. But I might be in a place in my life to honor the folks on the east coast. Plus I really don't like pitchforks! LOL
@mike g. posted:Well thanks for all your input on my dilemma, Well I contacted the seller this morning and asked if he would take it back for a full refund or at least share the coast to fix it. I know it was his choice to do either or nothing. But being a nice person he agreed to a return for a full refund. I hope I can find another one for what I paid for this one.
Thanks again guys!
JPaunicka, outstanding looking engine!
Excellent, Mike!! I hope you find something really nice!
Two weeks ago I received an email from METCA (TCA's Metropolitan Division) saying that, in celebration of their 60th Anniversary, they were offering a celebration boxcar, free, to the first 100 METCA MIGS who send them $10 for shipping.
I received my car today - nice! 6464 size, die-cast trucks and MADE IN THE USA. Thank you METCA!
Friday I picked up these puppies, 2333 ABA, and 252 (can't remember the coach's number. Also not pictured was a homebuilt station with a Z transformer and what appeared to be a lw with the case removed built into it that my grandpa picked up. I paid $80 for the engines, and he paid $30 for the station. It all needs work, the powered unit will need a new horn unit, and whoever owned her before attempted to redo part of the lettering, which will also need taken off. Might shell swap until I have time to restore the original, and all three need some portholes. The 252 is in great shape, just needs cleaned. The station is going to be restored, and be used for a special memorial project that's in the works.
@Kent Locomotive Works - great price on the engines!!! Be sure to show the restored/semi-restored final products!
George
Access to this requires an OGR Forum Supporting Membership